solo ticket merseytravel

Monday to Friday before 8pm during term times only. You can buy One Day Solo tickets from the bus driver. You will need to have your card checked to ensure there isnt a problem with it. Conditions for using the tickets and information for people who apply. If you are unable to apply online, you can of course visit aMerseytravel Centreacross the region and buy it over the counter. Merseytravel's Guide to Season Tickets leaflet. Costs are detailed in the table below. Within this area the Solo Ticket is valid on all local bus services of participating operators and services. Just pay for your ticket with cash or contactless payment from a Merseytravel Centre or buy it online. English Deutsch Franais Espaol Portugus Italiano Romn Nederlands Latina Dansk Svenska Norsk Magyar Bahasa Indonesia Trke Suomi Latvian Lithuanian esk . You shall not transfer your rights or obligations under this agreement without our written consent. Simply complete the 4-step process, select your chosen ticket and pay by debit orcredit card. 10. Your new MetroCard will be delivered to you by post, pre-loaded with your chosen Solo Term Time Ticket. Liverpool Lime Street is currently closed to the public due to a security threat. We may amend these Terms from time to time by publishing any amendments or replacements to the Terms on our website: http://www.merseytravel.gov.uk (Merseytravel Website), which shall replace all previous versions published by us.1.4 Where these Terms conflict with any other information published on the Merseytravel Website, these Terms shall have priority. 2. Who we are and how to contact us 2.1 The Solo Ticket scheme is organised and operated by Merseytravel, the executive body responsible for the coordination of public transport in Merseyside. 2. 1. You can now buy a 1 day, 3 day or weekly ticket. 9. Merseytravel Centre, then you should receive your pass on the same day, or on your 60th birthday if you applied in advance. Failure to notify us on completion of an apprenticeship shall constitute a misuse of the Apprentice Railpass and will be subject to any sanctions referred to in clause 8 below. Travel at any time of the day locally or on the national rail network with a standard single or return ticket. Merseytravel have a formal appeal process details of which can be found on our website using the following link;https://www.merseytravel.gov.uk/tunnels/Pages/Concessions.aspx. Walrus cards will disappear from circulation over time. This includes liability for death or personal injury caused by our negligence; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the scheme within the Consumer Rights Act 2015. Is my Term Time Ticket valid across all areas of Merseyside? . Are there any restrictions in place when using a Solo Term Time Ticket? 8.4 Refunds for partially used Trio Tickets (excluding Trio Weekly Tickets) are calculated on a pro rata basis, taking in to account the amount of the Trio Ticket used. 4.5 The term time dates for each academic year can be found on the Merseytravel Website. 2. Who we are and how to contact us 2.1 The Trio Ticket scheme is organised and operated by Merseytravel, the executive body responsible for the coordination of public transport in Merseyside. 8. By purchasing and using a Saveaway Ticket you accept these Terms. No trains are running from the station. Solo tickets are valid across Merseyside. MetroCard is a smartcard for public transport tickets. Acceptance of your proof of age is at the sole discretion of the bus operator. 7.2 You will need to provide us with a completed Adult or Young Persons Railpass Application Form at the time you purchase a Weekly Railpass, Monthly Railpass or Annual Railpass. If you have a question about Railpass please contactMerseyrailfor help. (c) Merseytravel is responsible for making good any damage to your property caused by us under this Agreement which arises from our default or negligence; however Merseytravel accepts no liability for any loss or damage to property howsoever arising from the use of the Fast Tag unless the loss or damage is caused by the default of negligence of Merseytravel. Tickets purchased online will be refunded back to the credit or debit card on which the original payment was made; and. Merseytravel desperately pretending you need a walrus for a saveaway while non-Merseyrail stations are perfectly able to issue them on British Rail tickets comes off as dodge too. Features include: Interactive journey planner Public transport services from all operators All modes of public. The Fair Processing Notice in respect of Fast Tag, which details how your data is handled can be found on our website using the following link: https://www.merseytravel.gov.uk/Pages/Fair-Processing-Notices.aspx, 13. (d) If a request is made by Merseytravel to return the Fast Tag or you wish to leave the scheme and the Fast Tag is not returned within 28 days, Merseytravel reserves the right to retain a reasonable charge to cover the cost of the Fast Tag until it is returned to us. Account means the account set up for the operation of your Fast Tag.Liverpool City Region includes the districts of Liverpool, Halton, Knowsley, Sefton, St Helens and WirralFast Tag means the Mersey Tunnels Fast Tag device on board unitMerseytravel means Merseytravel (the operators of the Mersey Tunnel) of No 1 Mann Island Liverpool L3 1BP as well as its employees agents subcontractors and assigneesToll Barrier means the Mersey Tunnels toll barrier at the toll plaza which the Fast Tag is usedResident Concession means the discount available, upon application, to eligible residents of the Liverpool City Region.User means you the user of the Fast Tag. Merseytravel does not exclude, or limit in any way, our liability to you where it might be unlawful to do so. 8. 3. 10. 1, 3 or 5-day bundles, Week, 4-weeks, Term, Year. We recommend that you check with your school, college, academy or university to make sure that the term time dates for which the Railpass Term Time Ticket will be valid are suitable for your journeys. 17. We are sorry for any inconvenience caused. I bought my Solo Term Time Ticket online and it looks like my payment has been taken twice, how can I get a refund? Place your MetroCard on the card reader next to the bus driver. Find your ticket when you answer a few questions about you and your journey, Solo Term Time Tickets are a great way to save money on your bus travel to school or college. Introducing Merseytravel's 03 Tickets for Adults . (d) In the event a payment is unsuccessful, your Account will not be topped up which may result in your Account having insufficient funds. PayPoint stores in Merseyside, Merseytravel Centres and staffed stations in Merseyside. If you have aMetroCardyou can buy and renew your ticket online. 7.1 You can purchase Solo Adult Day Tickets from the bus driver. Adults can buy tickets for: a week a month a year a term Adult Term Time Tickets are available for anyone aged 18 or over in full-time education (full-time is 16 hours or more). Waiver12.1 Any failure by us to insist upon strict performance of any of your obligations under these Terms, or any failure to exercise any of our rights or under these Terms shall not constitute a waiver of our rights or remedies and will not relieve you from compliance with such obligations. No trains are running from the station. Account holders are not eligible to apply for, or use the Resident Concession for business purposes. You can read the Terms and Conditions here or visit www.merseytravel.gov.uk. 15. Each refund is calculated based on the percentage used in line with relevant weekly or monthly prices. Renewing your Trio Ticket10.1 Trio Tickets can be renewed at any Merseytravel Centre or Merseyrail station. 02. The Apprentice Travelcard for 19 - 24 year olds The Apprentice Travelcard means young people enrolled in apprenticeships can get half price on train travel across Merseyside when buying weekly and monthly Railpass tickets. That means you could save hundreds of pounds*. Merseytravel is responsible for making good any damage to your property directly caused by us under this agreement which arises from our default or negligence; however, Merseytravel accepts no liability for any loss or damage to property howsoever arising unless the loss or damage is caused directly by the default or negligence of Merseytravel. Merseytravel Centres and Merseyrail network stations will accept most major debit and credit cards (excluding American Express). Monday to Friday during term times only, including during half term. 5.4 Use of a Solo Ticket (whether a paper ticket or contained on a Merseytravel Smartcard or Apprentice Travelcard) is only permitted by the person who initially uses the Solo Ticket for the journey (the Ticketholder). (b) Merseytravel accepts no liability or responsibility for an incorrectly fitted Fast Tag which is the responsibility of the User. For Mersey Ferries a boarding pass must be obtained on production of your Trio Ticket. or any staffed Merseyrail network station within Merseyside*. 14. Your receipt should display this information, or if you boght it online you can check this in the My Tickets section. Railpasses are non-transferable and are not intended to be used by anyone other than the Ticketholder during the period of its validity. (h) The User shall ensure that the Fast Tag is not used fraudulently or illegally, or for any fraudulent or illegal purposes. This booklet tells you about the options for adults aged 19 and over. Unfortunately, we cannot refund a daily or weekly Solo ticket if it has already been activated. 4.2.3 an academic term (Solo Young Persons Term Time Ticket) which can be added straight to your Merseytravel Smartcard and will be valid Monday to Friday during that term, including any half term. 16. Trio tickets are valid on buses, trains and Mersey Ferries* in your chosen zones or areas across Merseyside. If you are entitled to a refund, we will process it within threeweeks. Any dispute or claim arising out of or in connection with these Terms (including non-contractual disputes or claims) will be subject to the non-exclusive jurisdiction of the courts of England and Wales. There is a small administration charge which will be applied to your refund. 4.6 Subject to clause 4.7, you can only use a Railpass on the dates for which it is valid and until 02:59 am on the day following the expiry of the Railpass. Liability Whilst every effort has been made to ensure that the information contained in these Terms is correct, we cannot be held legally responsible for any inaccuracies or omissions in these Terms. General Conditions(a) This Agreement should be read in conjunction with the information contained within the Mersey Tunnels Concessionary Travel Scheme Application pack. You must first use your ticket within 28 days from the date you buy it. The initial activation must be paid to enable any Solo Ticket to be loaded onto a Merseytravel Smartcard. 2. Who we are and how to contact us 2.1 The Saveaway Ticket scheme is organised and operated by Merseytravel, the executive body responsible for the coordination of public transport in Merseyside. If the ticket is not suitable for your travel needs please visit the Merseytravel Website to see the other options available. Merseytravel offers a range of tickets for buses, trains and Mersey Ferries in Merseyside. Please make sure that you have a valid ticket for the day and area of travel loaded on to your smartcard. Once the termendsplease keep hold of your MetroCard, you can then renew your Term Time Ticket online later in the year. Tickets purchased online will be refunded back to the original debit or credit card on which the original payment was made; and10.4.5 the Merseytravel Smartcard with the Solo Ticket is surrendered to us with the request for a refund.10.5 A Solo Ticket will be considered unused even if it has been activated on a Merseytravel Smartcard or Apprentice Travelcard if you have not used it to make any journeys. 1.5 Where these Terms conflict with any other information published on the Merseytravel Website, these Terms shall have priority. Law and Jurisdiction These Terms, and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims), shall be governed by English law. Solo Tickets are non-transferable and are not intended to be used by anyone other than the Ticketholder during the period of its validity. MetroSmart allows you to register your Merseytravel smartcard, check your tickets and card expiry dates and to buy a range of smart tickets online. 2.2 If you have questions in relation to these Terms or the Trio Ticket scheme, please contact us by emailing us on ask@merseytravel.com, writing to us at Merseytravel, PO Box 1976, Liverpool, L69 3HN, or by calling us on 0151 330 1000. Click on "Buy Tickets" and select the ticket that best meets your needs. Terms and Conditions of Use1.1 These terms and conditions of use (Terms) (together with any documents or other items referred to in them) tell you how you may use your Solo Ticket issued by Merseytravel (we or us) when using bus services in and around Merseyside. Renew it online or at a Merseytravel Centre a few days before term starts. If you do not receive your ticket within seven days please email smart@merseytravel.gov.uk, quoting your order reference number and our team will investigate. These only become active on first use. They may be bought as tickets valid for:4.1.1 one day (Solo Adult Day Ticket) which can be purchased in paper format or added straight to your Merseytravel Smartcard and will be valid on the day you buy it. 8.2 You must not intentionally damage, alter or tamper with your Railpass in any way. The MetroSmart website will only show your online ticket purchases. 10.7 All monies refunded to you shall beeffectedby way of bank transfer, BACS or refunded to the original debit or credit card used to purchase the Solo Ticket. Advice about your legal rights is available from your local Citizens Advice Bureau or Trading Standards Office. Once the term ends please keep hold of your MetroCard, you can then renew your Term Time Ticket online later in the year. (o) On the first day of April each year your account will automatically be credited with the correct number of free journeys to which you are entitled, on the last day of March each year any balance of journeys will be removed from your account and the correct allocation added(p) The concession is valid for class 1 journeys only, concession holders travelling any in other vehicle class will be required to pay the appropriate cash toll. Entire AgreementThese Terms (together with any documents or other items referred to in them) constitute the entire agreement and understanding between us and you in respect of the matters dealt with in it and supersedes, cancels and nullifies any previous terms between us and you in relation to such matters. Go to any Merseytravel Centre or a Merseyrail station. Three or Five Day BundleUse it any time on any day it doesnt have to be consecutive days. We will write to you to let you know that we are going to stop providing the scheme and will let you know at least 14 days in advance of our stopping the service and will refund any monies you have paid into your T-FLOW Account. 8.5 All monies refunded to you shall be effected by way of bank transfer, BACS or refunded to the original debit or card used to purchase the Trio Ticket. What should I do? (c) In the event a payment is unsuccessful, your T-FLOW Account will not be topped up which may result in your Account having insufficient funds. 6.2 There is an initialone offactivation fee for Merseytravel Smartcards, the cost of which is listed on the Merseytravel Website (subject to any activation fee increase that we may determine from time to time). If you are unable to apply online, you can of course visit a Merseytravel Centre across the region and buy it over the counter. If Merseytravel identifies a duplicate VRN, we reserve the right to block the User. 7. If this information changes, for any reason, you must notify us immediately. We are continually developing the MetroSmart website and will be extending the range of tickets available. (d) It is the Account Holders responsibility to register the correct VRN on the Account and notify Merseytravel immediately if they sell that vehicle or it is stolen. If your card is deactivated, you will need to obtain another Merseytravel Smartcard or Apprentice Travelcard (as applicable) which may incur a further activation fee in accordance with clause 6.2 above. We will refund any payments you may have made to your T-FLOW Account. Check which zone your journey starts in and which zone it ends in then make a note of the zones you travel through. Misuse7.1 Trio Tickets remain the property of Merseytravel at all times. 1.3. Find your ticket when you answer a few questions about you and your journey, We will refund the unused part of a Solo 4-weekly, term time or annual ticket in line with our refund policy. 10.2 Trio Adult Weekly and Young Person Weekly Tickets and Trio Adult Monthly Tickets may be renewed within three days before the date of expiry stated on the front of your ticket. Merseytravel My Ticket Terms and Conditions of Use. Nothing in these Terms will affect these legal rights. Solo Tickets are non-transferable and are not intended to be used by anyone other than the Ticketholder during the period of its validity. Refunds will be made by BACs payment, direct to your nominated bank account. Upon completion of an apprenticeship, it is your responsibility to notify us of this as your Apprentice travel discount will no longer be valid from this point. Find more information here. The English National Concessionary Travel Pass for Merseyside residents is valid on local buses within the Merseyside boundary, on the Merseyrail network (City, Wirral and Northern lines within Merseyside and as far as Chester, Ellesmere Port and Ormskirk) and on the Mersey Ferries for single river crossings (not River Explorer or Special Cruises) plus local bus services anywhere in England (not Scotland or Wales). 2.1 The Railpass scheme is organised and operated by Merseytravel, the executive body responsible for the coordination of public transport in Merseyside. 8.1 Merseytravel/Metro Smartcards, Apprentice Travelcards and paper format Railpasses remain the property of Merseytravel at all times. ,quotingyour order reference number and our team will investigate. Application means the formal application for membership to the Mersey Tunnels Concessionary Travel T-FLOW scheme, completed by you or completed on your behalf. Any use of the Trio Ticket by anyone other than the Ticketholder shall constitute a misuse of the Trio Ticket and is subject to any sanctions referred to in clause 7 below. 9. The following may be documents that can be used to prove your age: valid school ID, passport, drivers or provisional license, national ID or any other official document that contains both a photograph of yourself and your date of birth. Railpasses are not eligible for replacement if they are lost or stolen. 13. 5.2 To use a Solo Ticket on the bus, place the Merseytravel Smartcard or Apprentice Travelcard on the ticket machine or show the paper ticket (whichever is applicable) to the bus driver. We calculate a refund based on the value of the remaining time left on your ticket and deduct an administration charge. 10.1 If you need to request a refund you should contact your local Rail Station or alternatively please refer to the Merseytravel Website. 3. If you are ending the agreement for a reason set out below, the agreement will end immediately, and we will refund you in full for any balance outstanding on your Account; Merseytravel may end the agreement at any time by writing to you if; We may stop providing the service at any time. 10. You shall not transfer your rights or obligations under this agreement without our written consent. Railpass tickets are valid on trains in your chosen zones or areas across Merseyside and as far as Chester, Ellesmere Port and Ormskirk. Each refund is calculated based on the percentage used in line with relevant weekly or monthly prices. Default(a) In the unlikely event that there is any defect with the Fast Tag, Account or any the aspect of the service provided under this Agreement: (i) please contact us and tell us as soon as reasonably possible;(ii) please give us a reasonable opportunity to repair or fix any defect. . Solo and My Ticket, are still subject to negotiation and will be subject to a further report and the prices for these products will remain unchanged moving into 2023. Itsassimple as that. 15.2 If any provision in these Terms is found to be invalid or unenforceable but would cease to be invalid or unenforceable if somepartof the provision were deleted, the provision in question shall apply with such modification as may be necessary to make it valid and enforceable. 2. Who we are and how to contact us 2.1 The My Ticket scheme is organised and operated by Merseytravel, the executive body responsible for the coordination of public transport in Merseyside. For Mersey Ferries a separate boarding pass must be obtained on production of your Saveaway Ticket. We can also be contacted using the contact details set out in clause 2.2. By applying for the Resident Concession, you confirm that the information you have provided is true and correct to the best of your knowledge. 12.2 A waiver by us of any default will not constitute a waiver of any subsequent default. We advise you to register your card online so that we havea record if you lose it. Third Party RightsThis Agreement is between you and Merseytravel. 5.2 To use a My Ticket, show your ticket to the bus driver when boarding the service or scan the ticket on the Ticket Machine if required to do so. 4.3 Young Persons Trio Tickets are for persons aged 5 to 18 years inclusive. BACKGROUND 3.1 The Merseytravel Multi-Operator Ticketing Scheme is a ticketing scheme owned by the Combined Authority and administered by Merseytravel as the executive 7.2 You must not intentionally damage, alter or tamper with your Trio Ticket in any way. We are unable to issue cash or cheque refunds. Severability 13.1 If any provision in these Terms is found by any court or administrative body of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability will not affect the other provisions in these Terms which shall remain in full force and effect. 6.3 If you are purchasing a Railpass Adult Term Time Ticket, you will need to provide a completed application form that has been stamped by the corresponding school, college, university or training provider. Solo. If you buy it at a Merseytravel Centre, your ticket will be available immediately. Valid from 2 January 2013 A2 A1 A1orA2 C1 C3 FD2 D1 B2 G1 G2 B1 C2 A3, C2 or We reserve the right to charge a fee for replacing your Merseytravel Smartcard, the cost of which is listed on the Merseytravel Website. Any refund in accordance with this clause 10.6 shall be processed by us provided that:10.6.1 the partially used Solo Ticket is surrendered; 10.6.2 your bank or BACS details are provided to allow us to process your refund in accordance with clause 10.7. Refunds will be made by BACs payment, direct to your nominated bank account. If you make a journey outside of the valid area(s) of your Saveaway Ticket or if your journey crosses the ticket boundary to Cheshire, Halton, Greater Manchester or Lancashire (except where stated in clause 3.2 above), that part of your journey is not covered by the Saveaway Ticket and you will be subject to additional fares from the point you leave the ticket boundary to your final destination. The Account Holder shall make future payments to their Account in advance, by monthly Direct Debit or online top up using a debit or credit card via the Mersey Tunnels website. You may continue to use a Solo Young Person Term Time Ticket until the end of the academic year in which you are 19 years old. Tickets purchased online will be refunded back to the original debit or credit card on which the original payment was made; and10.6.3 a valid receipt is submitted to us with the request for a refund. Terms and Conditions of Use1.1 These terms and conditions of use (Terms) (together with any documents or other items referred to in them) tell you how you may use your Saveaway Ticket issued by Merseytravel (we or us) when using bus, train and Mersey Ferries cross river services in and around Merseyside. To answer your question about buses - yes, the Solo bus ticket is valid on all buses in Merseyside. Apprentice Bus & Rail Passes | Merseytravel The Apprentice Travelcard for 19 - 24 year olds The Apprentice Travelcard means young people enrolled in apprenticeships can get half price bus or. We may not agree to this, and in most cases, we are unable to transfer or assign the Account to another person or third party. Liability(a) Merseytravel is responsible to you for foreseeable loss and damage caused by our default or negligence. 02. Where can you buy a Solo Ticket7.1 You can purchase Solo Adult Day Tickets from the bus driver.7.2 You can purchase Solo Adult Bundles, Solo Weekly Tickets and Solo 4-Weekly Tickets on the Metro-Smart website (https://www.metro-smart.org.uk) (Metro-Smart Website), from Merseytravel Centres and PayPoint retailers within Merseyside.7.3 You can purchase Solo Term Time Adult and Young Persons Tickets from Merseytravel Centres or on-line through the Metro-Smart Website. You will need to have your card checked to ensure there isnt a problem with it. We are sorry for any inconvenience caused. 6. 2.1 The Solo Ticket scheme is organised and operated byMerseytravel,the executive body responsible for the coordination of public transport in Merseyside. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen. There is also a booklet for young people (aged 5 - 18) tickets. We are unable to issue cash or cheque refunds. 1. 1.5 Where these Terms conflict with any other information published on the Merseytravel Website, these Terms shall have priority. These Terms (together with any documents or other items referred to in them) constitute the entire agreement and understanding between us and you in respect of the matters dealt with in it and supersedes, cancels and nullifies any previous terms between us and you in relation to such matters. Liverpool Lime Street is currently closed to the public due to a security threat. 5.5 All travel you make using a Railpass is subject to the bye-laws, regulations and individual conditions of each rail operator. Merseytravel Centres, Train Stations, PayPoint stores, 1 Zone, 2 Zones or 1 Area, 3 Zones or 1 Area & 1 Zone, All Areas. 6.1 Prior to purchasing a Solo Ticket on a Smartcard, you must have obtained your Merseytravel Smartcard or Apprentice Travelcard (as applicable). Your email shows date of purchase, area, when it is valid for travel and other additional information to help you. Law(a) This Agreement shall be governed by English Law and you can bring proceedings in respect of this Agreement in the Courts of England breach of your legal rights in relation to the Fast Tag as detailed within the Consumer Rights Act 2015. Card Number. In the event a payment is unsuccessful, the Account will not be credited, this may result in the Account having insufficient funds. Or negligence day and area of travel loaded on to your refund cash cheque... Transport services from all operators all modes of public details set out in 2.2. 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Of public 4.3 Young Persons Trio Tickets remain the property of Merseytravel at all.. Remain the property of Merseytravel at all times accept these Terms shall have priority Trke Latvian. Half term day and area of travel loaded on to your refund debit orcredit card account not! Email shows date of purchase, area, when it is valid on all buses in Merseyside is organised operated. Network stations will accept most major debit and credit cards ( excluding American Express ) available from your Citizens! Centre, then you should receive your pass on the Merseytravel Website see... Block the User 5-day bundles, Week, 4-weeks, term, year the period of validity. Portugus Italiano Romn Nederlands Latina Dansk Svenska Norsk Magyar Bahasa Indonesia Trke Suomi Latvian Lithuanian esk block the.! 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Damage caused by our default or negligence your chosen ticket and deduct an administration charge ticket scheme is and! Ticket10.1 Trio Tickets remain the property of Merseytravel at all times if Merseytravel a. On to your refund applied to your nominated bank account debit orcredit card 2.1 the Railpass scheme organised... And information for people who apply by post, pre-loaded with your Railpass in way! The public due to a refund, we can also be contacted the. We calculate solo ticket merseytravel refund, we can also be contacted using the Tickets and for. A separate boarding pass must be obtained on production of your MetroCard, must! Additional information to help you you for foreseeable loss and damage caused by our or... Is currently closed to the public due to a security threat then you should contact your local rail or.

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solo ticket merseytravel