donna reneau dispatcher apology

She had previously been commended on the police department's Facebook page for being a 'professional, dedicated and outstanding' dispatcher. 4.38am: 911 call received. Hopefully through that, there will be enhanced training.. Reneau responded. The department received hundreds of phone calls saying Donna Reneau was disrespectful for scolding Debra Stevens as she sobbed and asked for help. Her car had been swept . The floods came on Reneau's last day at work after giving in her notice two weeks prior. 11 Strict Rules That Elon Musk Makes His Girlfriends & Wives Follow, Justin Bieber Suspected As The Father Of Kourtney Kardashian's Son Reign (Instead Of Scott Disick), Why Kate Moss Was 'Scared' & 'Couldn't Get Out Of Bed For Weeks' After Working With Mark Wahlberg. But the operator then appeared to scold Stevens, prompting the woman to at one point even apologize to Reneau, something Stevens' family says is typical Debbie. "Please help me, I don't want to die," Stevens can be heard begging in the 22-minute 911 call previously released by police. Published August 31, 2019. Please consult your doctor before taking any action. It is so unfortunate that her entire career willbe defined by this single incident. Reneau was never charged, and on Friday, the Fort Smith Police Department announced that she had been cleared of any wrongdoing after an internal probe, the paper said. The recently-released recording of her 911 call that morning paints a vivid picture of her tragic final moments before she drowned. Tue, Jan 24, 2023 LOGIN Subscribe for $1 She told Baker and Solis she was accepted into the cardiovascular Technology program at Arkansas Tech University. She begged for the dispatcher to send help and said she was scared. 'To know you have helped someone that needed it gives you a great feeling. A 911 dispatcher who told a desperate woman to "shut up" moments before she drowned in flooded SUV won't face charges. 'Am I not on the phone with you trying to get you some help?' A woman in Arkansas drowned in floodwaters shortly after getting on the phone with an emergency dispatcher who scolded her for driving during the storm. See for yourself by trying this new quiz devised by cardiologists One in five teenage boys or their friends have been offered work supplying drugs by county lines gangs who Head over heels for Kate! We are no longer accepting comments on this article. Reneau could be heard telling Stevens to stop crying and calm down. I'm sorry . Debbie Stevens, 47, pictured left was on her regular newspaper route when a flash flood swept up her car. Reneau said, "The ability to help people in a time of an emergency." She was later found dead. Reneau submitted her resignation before the incident happened and August 24th was her last day on . Stevens said the floodwaters had picked up the SUV up and the vehicle was starting to move. Donna Reneau had resigned and was working her final shift when she took a frantic 22-minute call from Debra Stevens' minutes before she died. When first responders were finally able to reach Stevens and remove her from her car, she had already drowned. In the interview, Reneau mentioned she was not happy with her relationship with supervisors. 4.41am: Fire department is dispatched to the scene. Unable to get out of her car, Stevens made two frantic phone calls: One to her mother-in-law who was also out delivering newspapers and then to 911 to beg for help. Ralph R. Ortega For Dailymail.com The Fort Smith Police Department are sweeping this under the table and refusing to take any criminal action against their employee who failed to do her job and caused a death as a result. Absolutely,' he said. The family has set up a GoFundMe page to benefit Stevens' husband, Marcus Stevens. Prior to answering Stevens'desperate call, Reneau had actually quit her job and was working her final shift when the call came in. I'm horribly sorry that it wasn't possible'. Reneau brought up a few key points during her exit interview: Debbie Stevens died after her car was swept away by flash flooding on Kinkead Avenue while delivering papers, Saturday, Aug. 24. Websites CRASH as hundreds of thousands of families find out today Is YOUR lifestyle good for your heart? (P. "Will you pray with me?" DONNA RENEAU. Her emergency call appeared to annoy 911 dispatcher Donna Reneau, who decided to lecture Stevens. This job comes with stress and can be very busy at times, but working with the people I do makes it worth it'. He suggested that perhaps Reneau underestimated the urgency of the call. On August 24, Stevens called 911 at 4:38 a.m. and told Reneau shed been delivering newspapers for the Southwest Times Record when a flash flood washed her SUV off the road. Only four dispatchers were on the seven911 lines when the flooding started and nineofficers were already out trying to rescue others. His parents should be apologizing for foisting a criminal like him upon American society. Stevens screamed as the water level crept up inside her car, which was stranded in floodwater. By Even in the edited version of the call, the 911 dispatcher who has been identified as Donna Reneau is noticeably condescending and irate. "She was brokenhearted.". 'Probably having another dispatcher in there at that time would have been helpful but remember we're talking at 4.30 in the morning so getting folks down there to assist with dispatch would have been difficult', Baker said. 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"I do think that that played a big role in her death," Diane said. "I do think that that played a big role in her death," Diane said. Stevens eventually asked the dispatcher to pray with her while she waited for first responders to arrive and Reneau replied: 'You go ahead and start the prayer'. 4.45am: Police unit is dispatched to the scene after clearing previous call. Oh Baby - two of FOX 5 DC's evening anchors announce they're pregnant. The dispatcher, Donna Reneau, at one point told Stevens to "shut up" during the horrific call, which was recorded and released after Stevens' untimely death. Thank you for your dedicated service Donna'! It was another hour before responders were finally able to reach Stevens car using life vests and rope. The first crews arrived on the scene about ten minutes later but had difficulty identifying Stevens exact location due to the high waters. Reneau's interactions with Stevens made national news. Did OJ Simpson's Son Jason Kill Nicole Brown & Ron Goldman? According to a news release from the Fort . An internal investigation concluded that operator Donna Reneau violated policy by being rude during an August call with Debbie Stevens shortly before her death, but she did nothing that would have warranted her termination, according to the Fort Smith Police Department. She hasn't been charged with any crime. Believe it or not, in February 2019, she was named "Fire Dispatcher of the Year. Who is Donna Reneau? pic.twitter.com/gduzYnLada, Susan Morris (@SLMH93) August 30, 2019. The call ends with Stevens screaming that she couldn't breathe as the water drowned her. Prince Harry 'hated woke nonsense' and 'made jokes we are no longer allowed to make' before meeting Meghan, 'We met a Princess'! Inside Edition attended Stevens' memorial service, which ended up being held in tandem with Stevens' mother's she died just three weeks after her daughter. The public obviously wasn't happy with the police department afterthe news of what Reneau said on the phone to Stevenshadmade its way into the light. She had previously been commended on the police department's Facebook page for being a 'professional, dedicated and outstanding' dispatcher. RELATED: 'Uncaring' 911 dispatcher lectures drowning woman moments before she died. He said at the time that the police department would be investigating its policies into responses and their dispatch center in the wake of Stevens' death. The call was placed on the operator's very last shift on the job, but officials say that after what happened they are working to better train their operators. The department received hundreds of phone calls saying Donna Reneau was disrespectful for scolding Debra Stevens as she sobbed and asked for help. She told the dispatcher that she could see some people standing on their balcony watching and noted she thought it was 'pretty rude' they weren't helping her. She begged for the dispatcher to send help and said she was scared. A 911 dispatcher who told a desperate woman to "shut up" moments before she drowned in flooded SUV won't face charges. There was no investigation by her former employers, since she no longer worked there. Female carer who bit off part of a pub landlady's ear during vicious bar brawl is jailed for 14 months. An internal. ", "Well this will teach you, next time don't drive in the water," Reneau responds. Donna Reneau started her career in the Fort Smith Police Department Communications Center in October 2013. The woman's call was answered by dispatcher Donna Reneau (pictured above), who was working her last shift as a 911 operator after she resigned earlier this month. After it started to sound like Stevens was speaking underwater, Reneau said: 'Miss Debbie? I dont know these people, but I do know evil when I hear it, one user commented. We are no longer accepting comments on this article. 11K views 3 years ago August 24th Debra Stevens called 911 dispatcher Donna Reneau. Donna Reneau is a former Fort Smith, Arkansas emergency dispatcher who berated terrified caller Debra Stevens after she was swept away in her car by a flash flood. She begged for the dispatcher to send help and said she was scared. Speaking underwater, Reneau said: 'Miss debbie you pray with me ''... On Reneau & # x27 ; s last day on to benefit Stevens ' husband, Stevens. Flood swept up her car, which was stranded in floodwater 'am I not on the phone with trying... Her former employers, since she no longer accepting comments on this article scene! Lines when the flooding started and nineofficers were already out trying to get some. The first crews arrived on the seven911 lines when the flooding started and nineofficers were already out trying get! 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