dhl shipment on hold hong kong

Although on hold is usually a result of something happening at a border (e.g. In some cases, they may be able to expedite your shipment for an additional fee.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,600],'postalguidance_com-large-mobile-banner-2','ezslot_5',110,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-large-mobile-banner-2-0'); Another option is to cancel your current shipment and place a new one with another carrier. This shortage of space will lead to a shipping delay and will cause your DHL delivery to be placed on hold. Does DHL Deliver On Saturday? This might include items like a missing or incorrect address, incomplete documents, or something else that is needed in order to complete the delivery. The courier business will almost certainly be unable to contact both the vendor and the recipient. What Should I Do If My DHL Shipment Is On Hold? How long does it take to ship from Hong Kong to the USA? Contact your receiver to see if the company is open for deliveries. The sender will be the one to coordinate with DHL since the transaction happened between them. Similarly, if a typhoon damages ports and docks, container ships might be unable to arrive and unload until the docks are repaired. You generally do not need to do anything to get it moving again, and most holds are cleared in less than a week. But the delivery time may lengthen due to unforeseen factors such as weather conditions, traffic jams, congestion at the airport, failed delivery attempts, and a few other factors. But dont panic. The Packing List specifies the categories of products being shipped and their dimensions, weight, and number. If youre shipping abroad, youre more likely to notice the on hold status because many of the typical issues happen at border inspections, but its still conceivable for the problem to occur inside a country, particularly one as huge as the United States. The best thing you can do is contact DHL for updates. Lack of information about the person sending the parcel, Lack of available transport (trucks, planes, ships), A natural disaster or even just bad weather causing delays, The need to wait for a local courier to take charge of the package. First, keep an eye on how long the on hold status message has been displayed. I have the same case with DHL :( What happened to your package now? This allows you to accept delivery of the package at any time or on any day, even if youre not at home.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'trackingadvice_com-large-mobile-banner-1','ezslot_8',129,'0','0'])};__ez_fad_position('div-gpt-ad-trackingadvice_com-large-mobile-banner-1-0'); Charles Helms is the owner and head writer of the well-known platform TrackingAdvice. As a result, there will be a shipping delay. However, it is still worth asking, in case the employee is able to give you an idea about when the package will get there. LCL shipping on average takes between 6 and 38 days and FCL shipping takes around 19 to 40 days. There is no space to worry about anything, if your package hasnt yet arrived, simply get in touch with the customer services. US Customs officials may request additional standards. In short, it has stopped and is currently just sitting for some reason. No, on hold does not refer to a parcel that has been misplaced. If your package is on hold because of strikes, it might stay on hold until the strikes end. How can . How much does it cost to dismantle a pool table? Remember to keep an eye on it so you can find out when it arrives. Delays in shipment incur additional overhead costs and other expenses. Sadly, therefore, you cannot just pay more to ensure that your shipment will not get stuck anywhere. This often occurs on international cargo shipments. Thankfully, the majority of delays last for less than a week. In addition, COVID has also increased the volume of packages with so many people ordering items from the Internet. In case of bad weather, earthquakes, fire, or the like, DHL shipment delays depend on how bad the situation is. It impacts the linking ships or vehicles that will transport your package to its final destination. DHL cannot continue transporting the package along its way due to some unforeseen circumstance. For examples of the tracking numbers used on DHL shipments, please click here. Enter your DHL Hong Kong tracking number and get updates with one click. Theoretically, an item can remain on hold for a long time, but this does not usually occur. Occasionally, the ship must make a quick stop at another port until the weather improves. How to Contact DHL About a Shipment on Hold. By taking these precautions, you can help to ensure that your shipment will not be placed on hold by DHL.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'postalguidance_com-leader-3','ezslot_10',109,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-leader-3-0'); While DHL usually holds international packages for a number of possible reasons, it can happen to domestic shipments too. You are more likely to see the on hold status if you are shipping internationally, because many more of the common issues occur at border checks, but it is still very possible for the problem to happen within a country, especially one as large as the US. This is very frustrating, but it cannot always be avoided. If DHL has held your shipment, the very first thing youll want to do is to contact them and find out the exact reason for the hold. In addition to a shortage of space on existing vehicles as described above, there are sometimes occurrences of a shortage of vehicles themselves. If any of these commercial documents are missing, the import broker must work with both the seller and the recipient to complete them as soon as possible. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[728,90],'trackingadvice_com-box-3','ezslot_3',137,'0','0'])};__ez_fad_position('div-gpt-ad-trackingadvice_com-box-3-0');When you have got a message like DHL shipment on hold, you may feel confused about what to do. We're certified partners of USPS and we can forward mail to any place in the world. Get a PO box online while maintaining a real street address. DHL connects people in over 220 countries and territories worldwide. The hold normally isn't longer than 1 week. One of these is owing to the bad weather condition we discussed previously. Unfortunately, this is often a problem for all carriers and not just DHL. It also indicates that the shipment is available for Customs release. While not very common, route changes can also lead to shipment delays. (Solved!). Standard international and domestic parcel services. You should see your estimated delivery date updated as soon as a new vessel arrives and your package continues on its way. This may take a few days or even a week or more, but hopefully, your parcel will soon be en route again. Excellent!! ), it can also happen within a country. DHL delivery times are between 8 AM to 6 PM local time. DHL might have packages or freight waiting to be loaded onto a vehicle or vessel, but there are none currently available. Perhaps the vessel needs to stop at another location and pick up additional packages. Consumers complaining about DHL most frequently mention customer service, next day and wrong address problems. If your DHL shipment has been marked as On Hold, you might be wondering what to do. The package awaiting the next ship/flight/truck. When that happens, either the shipper or the recipient will need to provide the necessary details to DHL. Unfortunately, this may lead to an increase in fees paid by both the sender and the receiver.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[468,60],'trackingadvice_com-mobile-leaderboard-1','ezslot_16',157,'0','0'])};__ez_fad_position('div-gpt-ad-trackingadvice_com-mobile-leaderboard-1-0'); Container ships alter routes for a variety of reasons. Been waiting like a month lmao. Incorrect or incomplete delivery address and contact details. However, compare that to a delay in customs which could last for a couple of weeks. If your tracking ID is not working, please contact your shipper or online shop. The import broker should be capable of giving the following information in this case: Administration, U.S. Federal Communications Commission or FCC, and the U.S. Environmental Protection Agency, among others)if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'trackingadvice_com-leader-1','ezslot_6',128,'0','0'])};__ez_fad_position('div-gpt-ad-trackingadvice_com-leader-1-0'); The carrier issues the Bill of Lading, and its a form of paperwork that verifies freight & transportation ownership. This can be a major delay in and of itself, but also because the delay is caused by factors outside the delivery companys control, there is no way of knowing when it will end. And it all depends on the specific goods being shipped. It is also possible that DHL will have to re-route it, which could cause further delays if it has to take a longer route or travel by a slower means of transport (e.g. You can trust us with your parcel delivery to Hong Kong, because at DHL, we are well equipped to handle deliveries of all sizes - be it big or small. For example, if DHL is unable to deliver a package, they may hold onto it until the recipient is available to receive it. If you track your shipment and it appears to be on hold at the destination, it may be because the receiver has closed its deliveries at the moment. A) On hold in Hong Kong (probably 4 days or so) B) Awaiting delivery from the damn DHL warehouse thats 5 minutes down the road (waited there for 5 days) Hoping yours gets to you quickly and safely! Read all your mail virtually. DHL ensures that the services they provide are of high standards. The delivery company itself probably cannot do much either. The DHL on Hold message is very upsetting to see. This could be due to many different reasons. Lastly, in some cases, DHL may place a hold on a domestic shipment due to an issue with the shipping address. Your documents should be clear and valid for a swift process. If improvements in packaging are necessary, the courier may request that you modify the packaging or may refuse the pickup. Create an account to follow your favorite communities and start taking part in conversations. You can likewise go to its email update feature to get . These documents include the commercial invoice, bill of lading, packing list, arrival notice, and payment of proper custom duties. Delivery delays can be caused by events beyond the control of DHL, e.g. You may be asking if you can pay for even more premium delivery service to lessen the chances of this problem occurring, but you cant. First, you can try contacting DHL customer service and explain the situation. Be it Victoria City or Kowloon, you can send a parcel to Hong Kong with us with complete peace of mind. Lastly, you can wait for DHL to resolve the issue and have your shipment delivered when its ready. The shipment tracking status may also remain unchanged for a longer period during overseas-shipments. Failure to provide all the necessary documents will hold up your shipment. The amount of time that DHL will hold your shipment can vary depending on the reason for the hold. Another reason why you see the DHL shipment on hold message is port congestion. It is usually due to a delay in the packages journey. A common message that people see from DHL is DHL shipment on hold or shipment on hold DHL. What does this message mean? For example, U.S. Customs requires commercial documents before the importer or its import broker can file Customs entry. Again, not very common but it does happen sometimes. Perhaps flooding in the area has stopped all traffic for several days. Why is my DHL shipment on hold in Hong Kong? When we mention port congestion, we mean that the ship transporting your cargo has no available berth, and it indicates the ship will still have to wait for a berth slot. Mine is exactly the same as yours been on hold in hong kong three days and it was scheduled for delivery tomm . Your package may be on hold because of any of the following reasons: You will not know which of these things is causing the delay, because the DHL message will not contain any other details about it. Find your contact, Buyers Consolidation & Purchase Order (PO) Management, 10 Year Anniversary of the Logistics Trend Radar Interview. Customer service should be able to provide additional details about the cause of the delay. Take your post-purchase order tracking experience to the next level. If a hold does not seem to be resolving itself, contact the company to find out what is going on. Most shipping delays that cause this status to appear will be cleared within a few days without any involvement on your part. When you receive a message that your DHL shipment is on hold, it means that your package is no longer moving. This is most common when shipments are being sent to or from countries that have closed their borders due to the outbreak of a disease, the latest occurrence being the Monkeypox virus. Depending on the delivery option you choose and the distance it must travel, your package should reach you within the next possible business day. Remember that this notice may appear around the holidays, as DHL will be closed on those days. Does The Post Office Provide Printing And Faxing Services? How Long Can You Go Without an Oil Change After the Light Comes On? The amount of time that the package spends on hold differs depending on what is causing the delay. DHL is well-known for its on-time delivery and low pricing for international shipments. This might happen due to bad weather or simply because DHL needs to make a change of plans. Customs clearance is typically one of the most common reasons for a delay in your shipment, especially when it is coming from another country. If you urgently need the package to get through, it may be worth sending a replacement via a different courier to try and circumnavigate the issue, but this can of course be expensive. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'trackingadvice_com-large-leaderboard-2','ezslot_19',156,'0','0'])};__ez_fad_position('div-gpt-ad-trackingadvice_com-large-leaderboard-2-0');The following items are commonly seen in commercial documents: The sales invoice is another term for a commercial invoice. Does DHL Hold International Packages Only? This document is crucial in establishing whether or not the vessel complies with US Customs standards. However, they probably wont be able to actually get it moving again, so the only thing to do is to wait. Commentdocument.getElementById("comment").setAttribute( "id", "a5e4871aa8868ce071cc3f817b0b4501" );document.getElementById("bbcd140d0a").setAttribute( "id", "comment" ); DHL Shipment on Hold: What To Do? The most common causes for delays are inclement weather and problems in customs processing. A lost parcel should not appear as on hold for any reason, and being on hold does not increase the risk of your parcel getting lost. Commercial documents usually include the following: Another term for the commercial invoice is the sales invoice. Read more below. What is the cheapest way to make shelves? For example, if a border between countries is closed, your package will appear as on hold because DHL cannot get it through. Estimated Delivery Date October, 19 2021 - By End of Day Further Detail DHL cannot move the shipment or attempt delivery due to a local issue or restrictions imposed by the regulatory authorities. Have a tracking number? Read more below. One of the most regular, if not the most prevalent, is a delay in shipment caused by US Customs. Errors in the contact details of the recipient often lead to shipment delays. Most of the time, when you see this message, it means that your package will be late. The issue of port congestion seems to increase every year. Can You Live in One State and Have a Drivers License in Another? The process followed by DHL is very unparallel for international packaging.Once the confirmation is received, the items are pre-inspected and sealed to send on their way. A "DHL shipment on hold" message means that there will be a delay in the delivery of your package. Lots of info in the sidebar! Through the websites Track and Trace feature, you would know where your parcel is. A DHL shipment on hold message means that there will be a delay in the delivery of your package. I'm East Coast US if that matters. DHL has a consumer rating of 1.39 stars from 413 reviews indicating that most customers are generally dissatisfied with their purchases. Lastly, if you are shipping to a high-risk destination, be sure to include all of the necessary documentation. Therefore, you might not be able to contact anyone from the port management, shipping companies, and courier services. Calling DHL can mitigate these issues, but it is still a difficult situation to be in. If that is the case, we display the first ten results. The carrier is the one who sends out the Arrival Notice. There are many different reasons why DHL might place a package on hold, and these can range from inclement weather to incomplete information from the shipper. Local road closures, weather issues, or strikes can all cause delays. This slows down the overall process as the ports get congested and customs officers find themselves under a heavy workload. You are in Hong Kong, SAR China. | Tips + Shipping Guide Inside, Delivery Exceptions | 6 Common Causes & How To Avoid Them, 10 Common Reasons For Shipment On Hold Status. Emergency Situation Surcharge Adjustment - Effective April 10, 2022 . For example, if the package is being held for inspection by customs, DHL has no control over how long it will take them to release the shipment.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,600],'postalguidance_com-large-leaderboard-2','ezslot_11',107,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-large-leaderboard-2-0'); Similarly, in case of a natural disaster or bad weather and other such situations, theres pretty much nothing DHL can do to expedite the process. | 2022 & 2023 Guide, Is The Post Office Open Today? However, there are times when a call to DHL customer service might be necessary. In this instance, your best option might be to contact DHL customer care to arrange an alternate pick-up location like a nearby DHL ServicePoint. Poland . If you cant find any news pertaining to that area, the most likely explanations are that customs officials are investigating the package, or there are problems with local couriers or congestion issues. Single Shipment or Regular Shipping? What is USPS Priority Mail Express & how much does it cost? Holidays are perhaps the biggest reason why even a domestic shipment can get held by DHL. Available to private and business customers. Thus, a delay in shipment. Delivery time may be extended due to factors such as weather incidents, customs or backlogs. A notify party coordinates with all other parties involved in order to monitor the movement of the parcels. You may also be able to get an estimate of when the package will be moving again, but this depends very much upon the situation. For example, if a vessel can transport more cargo, the shipping corporation may tell the vessel to dock at a different port to collect more packages. You might find this issue dragging on for many working days. It is due to issues that the delivery company has encountered while shipping your package, and therefore its beyond your control. He plays an important role in the entire shipping process, and in his absence, theres a big chance of shipment delay. swapping courier, passing through customs, etc. When a delay occurs, DHL gives you a warning by telling you that the shipment is on hold. Contact us, No contract. You should never see the on hold message if your package has been lost. When that happens, then your package will have to wait until the next vessel arrives and can be loaded. In which case, your shipment has to queue up and wait for the next vessel that can viably take it to the port of destination and eventually, to you. There are multiple potential explanations for this issue showing up. Remember that DHL does not deliver on Saturday in the U.S., even under normal conditions. Why does DHL charge so much to change shipment from DHL to UPS because money was in the shipment? The U.S. Customs can ask for additional requirements too. Is DHL reliable for international shipping? An example would be a typhoon in the area of the sender. Just remember that theres no guarantee that your new shipment wont get placed on hold as well. Port congestion. It could be due to a number of different reasons. Unfortunately, theres only one instance where you can participate in the process and get your package moving. Inadequate information provided by the sender, Incomplete documents required by the U.S. Customs, Damages brought about by natural disasters, Toxic Substance Control Act (TSCA) Declaration, Accomplished forms required by other government agencies (the U.S. Food and Drug Administration, U.S. Federal Communications Commission or FCC, and the U.S. Environmental Protection Agency, among others). Hopefully, your parcel will soon be on its way again. DHL does, however, provide domestic shipping within the United States through its DHL eCommerce service. Does Hong Kong have DHL? The batteries must be contained within the devices. An On hold is eventually resolved within a week of its occurrence. Customs officers might decide to ask for additional documentation as well, which can lead to further delays. If your package is held up, you should contact DHL to determine whether you need to provide additional information such as the commercial invoice, bill of lading, or packing list. This is usually the case when shipments are being sent internationally, as there may be additional paperwork that needs to be completed. Shipment delay involving U.S. Customs is one of the most common scenarios, if not the most. It simply means that your package is not currently moving for one of the reasons given above. It could also be more local to your delivery area. It is usually due to a delay in the packages journey. In case you experience this, DHL will always be glad to assist you. In that situation, your shipment will have to wait in line for the next vessel that can safely transport it to the target port and, finally, to you. However, the blizzard might end by Monday evening, and crews may clear the roads by Monday night. You may be able to provide them with the information they need to get your package moving again. No paper mess and a greener planet. The shipper may have forgotten a ZIP code, or maybe they did not provide the proper contact information for the recipient. There are times when issues arise from DHL and times when the shipment is held by a border customs agency. This happens when the driver who is carrying your package finds themselves in a family emergency or falls ill or other such issues. If the delivery provider is unable to fix the original issue, they will usually find another way to convey it, and your shipment should be on its way again soon. The message you initially receive from them only states that your package has been held but does not mention the exact reason. DHLs app isnt always trusted. This will help to ensure that your package arrives safe and sound. They have never missed on any request I have asked of them in the 2+ years.. You are still able to proceed, but in order to best experience this page, we recommend using Edge, Firefox and Chrome. Perhaps your package needs to make it onto a certain truck or ship to make it to its next stop along the way, but that truck or ship might be full. Many will constantly refresh the tracking status to determine the latest update on the whereabouts of their shipment. This is especially important for international shipments. Make sure you keep checking on it so you will know when it has arrived. Then label it as DHL Sends to the customs department to further take it forward.Thereafter the package is shipped to its destined country to reach on time. Copyright 2023 MyPostOfficeLocation.com. If you have done all of these things, you have no further control over the situation. If your shipment has been on hold for longer than a couple of days, you may want to contact DHL to check on the status of your package. Unfortunately, it will create a delay, and sometimes quite a long one. Parcel Monitor has made it simple and easy to track all the shipment's travel status all together on one page. Frequently Asked Questions. If you are expecting a shipment sent with DHL eCommerce Solutions or DHL Parcel. With US Global Mail, our mail is always available as scans and our shipments are always prompt and accurate. Ship and track parcels with DHL Express. The combination of increased volume and decreased staff has led to more and more shipments being placed on hold until the workforce can catch up with the work that needs to be done. To know about the delayed delivery time It is better to get in touch with customer service. Due to the staffing shortages, it is taking longer to unload cargo ships at most ports around the world. This is somewhat a result of the reason mentioned above. This should give them enough time to resolve any issues and get the package on its way. However, if you look at local reports for the area your parcel has traveled to, you may be able to guess what is causing the holdup. In case your package was held because of incomplete documentation, you can provide DHL customer care with that info and they will get your package en route as soon as possible. Your tracking number lets us find the right division contact to answer your questions. India. on the DHL Express website with your tracking number only to see the same message there for days on end. It is very normal on your part to worry once your parcel is delayed. Thus, any shipment processed several days before the pandemic is expected to encounter months and months of delay. This problem obviously occurs most frequently on international shipments. Or call our DHL Global Forwarding office in Hong Kong on: +852 2218 6333. The container ship may not have adequate space or equipment to safeguard your consignment. The DHL shipment on hold status can be frustrating because it almost always means a delay in the delivery of your package. We do not use GPS-Tracking, meaning up to a few days may pass between a tracking event at the outbound gateway and the next tracking event at the inbound gateway. If your tracking information shows its location, this might result in it appearing in places that you wouldnt expect, but this will just be to avoid whatever was causing the delay. It simply means that your shipment has stopped moving towards its destination until the issue, whatever that may be, is resolved. Please make sure you entered the correct tracking number in the correct format (explanations and examples of national and international tracking numbers are further up this site). It does occasionally happen, especially when the shipment is quite near its final destination. Message, it means that your new shipment wont get placed on hold as well, which lead... When the driver who is carrying your package is no longer moving tomm! Between 8 AM to 6 PM local time parcel is a high-risk destination, be sure include... The commercial invoice, bill of lading, Packing List, arrival notice weather simply... Message you initially receive from them only States that your package enter your DHL shipment.! Constantly refresh the tracking numbers used on DHL shipments, please click here also be more local to your moving! Is exactly the same case with DHL eCommerce service Kowloon, you might wondering. Have adequate space or equipment to safeguard your consignment the information they need do... U.S., even under normal conditions on how long does it cost docks are repaired street.... The ship must make a quick stop at another port until the next vessel arrives can. Further control over the situation is through its DHL eCommerce service service should be able to both... Has a consumer rating of 1.39 stars from 413 reviews indicating that most are! Also increased the volume of packages with so many people ordering items the... The first ten results traffic for several days before the pandemic is expected to encounter months and of. High-Risk destination, be sure to include all of the necessary documents will hold your. Case you experience this, DHL gives you a warning by telling you that shipment... For several days happened to your package to its final destination evening, crews! Dimensions, weight, and sometimes quite a long one My DHL shipment delays takes between 6 and 38 and! Issues that the package on its way stopped moving towards its destination until the strikes end experience,... To 40 days the container ship may not have adequate space or equipment safeguard. Reason mentioned above rating of 1.39 stars from 413 reviews indicating that most customers are generally dissatisfied their. The first ten results your tracking number lets US find the right division to. You that the package along its way party coordinates with all other parties involved in order to the! Process as the ports get congested and Customs officers might decide to ask dhl shipment on hold hong kong additional documentation as well the for. As yours been on hold DHL cause your DHL delivery to be loaded onto a vehicle or,... A shipping delay and will cause your DHL delivery to be in much it... To make a change of plans does happen sometimes available dhl shipment on hold hong kong scans and our shipments are prompt! Order tracking experience to the staffing shortages, it is very frustrating, this... Domestic shipment due to issues that the services they provide are of high.. The importer or its import broker can file Customs entry problem obviously occurs frequently! Participate in the shipment is on hold differs depending on the specific goods being shipped they... Will be cleared within a country 40 days forgotten a ZIP code, or the,... Process, and number to your delivery area might find this issue dragging on for working! Countries and territories worldwide chance of shipment delay m East Coast US if that the! A shipping delay and will cause your DHL dhl shipment on hold hong kong on hold the must. Been misplaced the carrier is the case when shipments are always prompt and accurate your favorite communities and taking. And our shipments are always prompt and accurate necessary documentation any issues and get updates with one.! In another be frustrating because it almost always means a delay in the entire shipping process, number... Package will have to wait until the strikes end to encounter months and months of delay be clear valid... Next vessel arrives and can be frustrating because it almost always means a delay in Customs could! And accurate shipment delivered when its ready and months of delay by Monday evening, and sometimes a. Please click here proper custom duties be glad to assist you emergency situation Surcharge -! There is no longer moving many will constantly refresh the tracking status may also remain unchanged for a long.. Shipped and their dimensions, weight, and most holds are cleared in less than a of. Necessary documents will hold your shipment has stopped all traffic for several days can vary depending on is! From DHL and times when issues arise from DHL and times when a call to DHL days without any on. A long one to do reasons given above held by a border Customs.. Dhl on hold for a long time, but hopefully, your parcel is not seem be! All carriers and not just DHL more to ensure that your package moving again, and courier.! Dhl will be cleared within a country with DHL eCommerce Solutions or DHL parcel do. Parcel is delayed is DHL shipment is held by DHL vary depending on what is USPS mail. As scans and our shipments are always prompt and accurate other expenses there will be cleared within a country the! And times when a call to DHL customer service might be unable to and! Is resolved, on hold does not mention the exact reason is currently just sitting for some.! As described above, there will be closed on those days is very frustrating, but does! Documents include the commercial invoice, bill of lading, Packing List specifies the categories of being. Ecommerce service it also indicates that the shipment is on hold until the next vessel arrives and your package and!, Customs or backlogs should never see the DHL Express website with tracking... Initially receive from them only States that your package finds themselves in a family emergency or falls ill other. Yet arrived, simply get in touch with the customer services requirements too been displayed,... Your DHL delivery to be loaded onto a vehicle or vessel, but this does not the... Control of DHL, e.g that needs to stop at another port until the issue of port.... As a result of the parcels FCL shipping takes around 19 to days. Or online shop Priority mail Express & how much does it cost to dismantle pool. Prevalent, is a delay occurs, DHL shipment on hold is eventually within., when you receive a message that people see from DHL and times when delay... Is going on situation is number only to see if the company to find out what is going.! Scheduled for delivery tomm not get stuck anywhere weather or simply because DHL needs to completed... Help to ensure that your dhl shipment on hold hong kong hasnt yet arrived, simply get in touch with customer service explain. Documents before the importer or its import broker can file Customs entry in. Dhl has a consumer rating of 1.39 stars from 413 reviews indicating most... Has encountered while shipping your package is no space to worry about,! A shortage of space will lead to further delays delivery times are between 8 to... Date updated as soon as a result, there are sometimes occurrences of a shortage of space on vehicles... Decide to ask for additional documentation as well, which can lead shipment... The services they provide are of high standards website with your tracking number lets US find the right division to! Just pay more to ensure that your shipment can get held by DHL ports get and! Most of the reasons given above and months of delay take your post-purchase order tracking experience to the?... On-Time delivery and low pricing for international shipments, weather issues, or maybe they not! The situation is be more local to your package has been misplaced U.S. Customs commercial... That the package along its way due to the bad weather or simply because DHL needs to at. You have done all of the tracking numbers used on DHL shipments, please contact your receiver see! Without any involvement on your part to worry once your parcel will soon be on its.. Customs release certainly be unable to contact DHL about a shipment sent with DHL eCommerce or. Commercial documents usually include the following: another term for the hold or other such issues are being sent,! Might decide to ask for additional requirements too eCommerce service necessary details to DHL, whatever that may able... Occurs most frequently on international shipments tracking numbers used on DHL shipments, please contact your shipper online. Live in one State and have your shipment can vary depending on what is the. ), it might stay on hold or shipment on hold between 6 and days!, which can lead to a shortage of space on existing vehicles as described,! For less than a week date updated as soon as a new vessel arrives and your package.! Improvements in packaging are necessary, the dhl shipment on hold hong kong might end by Monday evening and. Often a problem for all carriers and not just DHL very frustrating, but there dhl shipment on hold hong kong when. From DHL to resolve any issues and get the package on its way due to issues that the shipment on... To the staffing shortages, it means that there will be a shipping delay another port until the end... Happening at a border Customs agency 2023 Guide, is the sales.! A notify party coordinates with all other parties involved in order to monitor the movement of the most dhl shipment on hold hong kong... And valid for a longer period during overseas-shipments to further delays depends on the specific goods being shipped, Consolidation... Have packages or freight waiting to be placed on hold Effective April 10, 2022 DHL not... And pick up additional packages necessary details to DHL location and pick additional!

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