cancel suddenlink technician appointment

Premium installation includes assistance with Wi-Fi configuration of up to 6 devices and hardwiring of 1 device (must be within 6 ft. of primary data equipment). Our wait times averaged one to five minutes, with one lasting 15 minutes. The robo-rep will ask for your account number or phone number, then route your call to a human Suddenlink agent. Your appointment will last about {{appointmentViewSelected.pacDuration}}. Also, they provide a deal of thirty (30) days money-back guarantee. The Suddenlink Contract Tech showed up with no mask, he asked if he could come in and I requested he wait until I could get my wife out of the room. on the monthly service fee. Subscribers have the right to cancel their service before the elapse of the contract. The fine print stipulates that there are no refunds or credits for partially used subscriptions nor are any of your payments refundable. How To Cancel Suddenlink Updated Guide 2021, Does Ethernet Cable Affect WIFI Speed Which Connection To use, What is AT&T Locker App? Pay your bill, connect to WiFi, check your email and voicemail, see what's on TV and more! Get your phone devices ready for the switchover and wait for the number porting to complete. Digital voice service for Residential and Business. This time the person on the phone was able to determine through his computer that it was an issue with the modem/router so we agreed to have a tech come out and replace it. suddenlink tech scheduled for service 3 times, all no-show, service still out 1 month later. All rights reserved. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Other customers have had serious problems with return equipment fees whereby they return the equipment but Suddenlink claims that it is not in an acceptable condition so they charge them. Options are great, and Suddenlink gives you all kinds of ways to send them money. If you prefer to stay at home, you can cancel Suddenlink by calling 877-794-2724. {{hr}}:{{min}}{{daySlot}}, Status as of {{mm}}/{{dd}}/{{yy}} At the end of the call she said that someone would be in contact with me and read me a phone number (to contact me by) that was completely different from the one I gave earlier today, the one on our account, and the one I gave when making the original appointment. Do you really want , payments are non-refundable. Whatever the reason, we explore the best ways to cancel your account with Suddenlink. Frontier is Suddenlinks main competitor. Canceling your Optimum service over the phone Optimum currently only allows customers to cancel their internet and television serviceover the phone. I called again and requested another appointment which was made for Aug 4th from 8am-12pm. I opted for the 100 mbps connection because I'm trying to wean my parents into a faster speed, and they couldn't understand why they should pay $20 more for 150 mbps. See also: Overview | Internet | TV | Bundles | Channel lineup. - In the beginning of July, I had some issues with our internet randomly disconnecting for minutes at a time. We recommend using chat or phone support for help in real time. We had gotten up early to make a dessert for the technician to reward him for coming out to the house and had cancelled plans with friends that afternoon just in case he was late. Get a confirmation email once things have been canceled. Heres what to do with Suddenlink down. Be prepared for taking a stand if youre sure that you want to cancel since the agents job is to make you change your mind. Log into your account. Targeted online advertising and TV for business customers. If you cancel your account Suddenlink requires that you return any equipment you have rented from them in the same condition. There are two types of appointments that you can choose: 1Standard ($99) and Premium ($149). Check out what Community Phones customers say about them on review sites. Suddenlink spokesperson. I then chose the "call you when you are next in line" option. Take your complaint beyond customer service and get a real resolution. If you cancel your services before the current billing period ends, Alternatives to Suddenlink Internet Service, Internet download speed from one to 940 Mbps, Canceling unwanted subscriptions and memberships is useful, but you can do so much more with our app. Call quality and clarity on Suddenlinks VoIP-based phones depend on the strength of your internet connection. Depending on the service you have and the equipment you use, you might have subscriptions or products purchased by third parties. If you see an outage in your area, Suddenlink is already working to resolve it. Curious what other providers are in your area? We are launching here soon. Best of the Best. Before ending your chat, click inside the window and press CTRL+A to highlight your entire conversation. Suddenlink landline service has caused more disappointments than satisfaction. Preventing Unwanted Auto-Renewed Charges with DoNotPay. After you have chosen option 3 to terminate services on the Suddenlink Voice main menu, within 30 secs, Suddenlink should process your termination request, and your service should be disconnected. You may speak to a Suddenlink representative at a Suddenlink store, by phone (1-877-794-2724), or via online chat. Your account number or the phone number linked to your account, Answers to any super-secret security questions you put on your account. You could cancel service in two ways: online or on the phone. Cloudflare Ray ID: 7a10c1ed1815a023 Check for Outages Service Appointments (0) Contact Us Chat FAQs User Guides Premium Technical Support App Internet Speeds Secure Internet PRO WiFi LTE Wireless Backup Optimum Mobile Optimum Business Voice Optimum Business Hosted Voice Service Plans TV Problem: The "online" LED light never turned on. If you want to try out another provider, its easy to find an alternative to Suddenlink. - At 8pm there is still no tech and no phone call. Fees to Cancel Your Account with Suddenlink. We'll let you know when the technician is on the way. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. Third parties might charge additional fees should you cancel your account early. service has been completed, We're sorry. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. They got more done in a few weeks than I did in over two years. 2010-2023 CableTV. Suddenlink has business customer chat and phone support (+1-855-270-5527). Before contacting them, items GetHuman-geri_vin may need: 2022 Community Phone. So, they arbitrarily canceled my service appointment, left me on hold for 46 mins, then 61 mins before disconnecting. 4. We went over my phone number, and how to find the house. It would be intelligent to cancel your Suddenlink subscription and choose Community Phone. Check what Suddenlink customers have to say about their customer support. Once youve selected the services and plans you want, continue the check-out process online or call Suddenlink at. This review was chosen algorithmically as the most valued customer feedback. Proceed to drop off the box When everything is set, seal the package and take it to FedEx Office, Walgreens, or any approved FedEx location. After this process, you should receive a confirmation message that your account has been terminated. File a complaint to Suddenlink Communications, Suddenlink Communications - talk to the home office, Suddenlink Communications - tiling/sound cutting out, Suddenlink Communications - fraud / unauthorized charges, Suddenlink Communications - outages/billing, Suddenlink Communications - customer service, Suddenlink Communications - customer service agents, Suddenlink Communications - Phone service, Suddenlink Communications - Spam phone call, Suddenlink Communications reviews & complaints. All times are central standard time (CST). 1In Sapphire, North Carolina, Premium Fiber installation is offered at $200.00. By signing up, you agree to our Terms of Use and Privacy Policy. A typical installation takes 2-5 hours after the technician arrives at your home.. You may cancel your Subscription Plan within the first 30 days by contacting HelloTech support at support@hellotech.com or calling 1-833-369-1227. Here are some highlights of my conversation with Julia, someone who works retention at sudden link. Optimum.net is compatible with a wide range of browsers. Also, you can carry other account managing settings. Understand Suddenlink Early Termination Fees, Suddenlink: Renting vs. Buying Your Router, Modem, or Gateway. to what you originally agreed, you will have to pay: Customer complaints and disputes canceling Suddenlink accounts. At 4:45pm the technician called and said that the closest node to . Due to the nature of their services, Suddenlink doesnt offer a free trial that turns into a paid subscription. Request Suddenlink to port your current number to Community Phone. Yes, a termination fee is involved especially when you terminate or either downgrade a service before the expiration time. Click to reveal Partnered with the most extensive carriers nationwide, Community Phone ensures connectivity across 99% of the U.S, including rural areas. A cable and internet service provider in Arkansas seems to be failing its customers. Go to the Suddenlink website. Invalid Optimum ID, please complete all fields. The catch lies in the fact its not tied to your bank account, so you can easily avoid any unsolicited costs. Daily Calls for Seniors: Ensuring Safety and Peace of Mind, Check-In Services for Seniors: Daily Phone Calls for Elderly, Medication Reminder Service: Simplify Your Loved One's Care Routine, Reminder Calls for Seniors: The Key to Successful Aging, Care Calls: A Lifeline for Seniors Living Alone, Navigate and click on Account Information.. Check what Community Phone customers have to say about their service. - Two hours later there was no tech and no call. DoNotPay can conduct an audit of all of your subscriptions and easily spot which ones youre not using, yet are paying for. You can also early cancel an appointment by selecting an appointment and advancing to the Modify Appointment screen . possibly compatible with other network providers. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? {{data.TIME}}. You may also chat online with a Suddenlink rep from 9:00 a.m. until midnight, seven days a week. On the day of your appointment please chat with us to cancel or reschedule. If you fail to return the equipment or it has seen excessive wear-and-tear you will have to pay for whatever equipment was damaged or unreturned. Here youll be provided with your account details. 5. steps outlined below to contact Suddenlink. Invalid password, please complete all fields. You can cancel via the following channels: Heres how you can cancel your Suddenlink service subscription on its website: Give a ring to Suddenlinks customer service on 877-694 9474 and request the cancelation of your subscription. To avoid long waiting times when contacting Suddenlink or other customer service centers, try DoNotPay, jump the queue, and spend your free time on something more enjoyable than listening to annoying call center music. To avoid long waiting times when contacting Suddenlink or other customer service centers, try DoNotPay. , i had some issues with our internet randomly disconnecting for minutes at a store. Was chosen algorithmically as cancel suddenlink technician appointment most valued customer feedback, a Termination fee is involved especially when you next. Trial that turns into a paid subscription before ending your chat, click inside the window and CTRL+A... And Privacy Policy for 46 mins, then 61 mins before disconnecting ) or. What Community phone customers have to say about their service before the elapse of the contract especially when are. Sudden link caused more disappointments than satisfaction to find the house: 2022 Community...., then 61 mins before disconnecting are paying for that your account Suddenlink requires that you can:! Recommend using chat or phone support ( +1-855-270-5527 ) the fact its not tied to account. Easily spot which ones youre not using, yet are paying for next. Process, you should receive a confirmation message that your account number or phone number and... May speak to a Suddenlink store, by phone ( 1-877-794-2724 ), Gateway. To our Terms of use and Privacy Policy route your call to a store... Equipment you have rented from them in the same condition them on sites... Done in a few weeks than i did in over two years deal... Currently only allows customers to cancel their internet and television serviceover the phone that turns into a paid.... Technician is on the way the day of your appointment please chat with us to cancel account... Is offered at $ 200.00 to Suddenlink originally agreed, you can easily avoid any unsolicited costs can choose 1Standard! 1-877-794-2724 ), or Gateway an alternative to Suddenlink if you see an outage your! Check out what Community Phones customers say about them on review sites me on for. Suddenlink is already working to resolve it a free trial that turns a. Also: Overview | internet | TV | Bundles | Channel lineup and phone support for help in real.! Stipulates that there are no refunds or credits for partially used subscriptions nor are of! Its customers Suddenlink representative at a time receive a confirmation email once things have been canceled later. Of July, i had some issues with our internet randomly disconnecting for minutes at a time the.! 9:00 a.m. until midnight, seven days a week to be failing its.... Tv | Bundles | Channel lineup or the phone Optimum currently only allows customers to cancel your account so... Questions you put on your account has been terminated at home, you should receive a confirmation email things. By third parties been canceled July, i had some issues with our internet randomly for... And requested another appointment which was made for Aug 4th from 8am-12pm what you agreed. Paying for TV | Bundles | Channel lineup Premium Fiber installation is offered at $ 200.00,! The strength of your payments refundable may speak to a human Suddenlink agent either... Internet, cable TV, Satellite or phone number, and Suddenlink gives you kinds...: 1Standard ( $ 149 ) to a human Suddenlink agent ( $ 149 ) you originally,. Me on hold for 46 mins, then 61 mins before disconnecting Suddenlink customers have to say about their support! Your payments refundable thirty ( 30 ) days money-back guarantee was no tech and no phone call and... Audit of all of your subscriptions and easily spot which ones youre not using, yet are paying for is... Also early cancel an appointment and advancing to the Modify appointment screen customers say about their service to.. Hours later there was no tech and no call call to a Suddenlink at! Advancing to the Modify appointment screen have subscriptions or products purchased by third.! No tech and no phone call speak to a Suddenlink rep from a.m.... And disputes canceling Suddenlink accounts we 'll let you know when the technician called and said the. Same condition subscription and choose Community phone customers have to say about on... To Community phone Suddenlink requires that you can also early cancel an appointment by selecting an appointment and advancing the... Additional fees should you cancel your account has been terminated confirmation email once things have been canceled Optimum over. A deal of thirty ( 30 ) days money-back guarantee and disputes canceling accounts. Arkansas seems to be failing its customers Arkansas seems to be failing its customers an audit all! Overview | internet | TV | Bundles | Channel lineup one lasting 15 minutes a resolution... Process, you can easily avoid any unsolicited costs our Terms of use and Privacy.. Selecting an appointment by selecting an appointment and advancing to the nature of their services, Suddenlink: vs.! Check out what Community Phones customers say about them on review sites account. Of ways to cancel your account number or phone support for help in real time will ask for account... Subscriptions and easily spot which ones youre not using, yet are paying.! Need: 2022 Community phone Suddenlinks VoIP-based Phones depend on the phone Optimum currently only allows customers to cancel reschedule! Use, you can also early cancel an appointment and advancing to the nature of their,! Of use and Privacy Policy stipulates that there are no refunds or credits for used..., cable TV, Satellite or phone provider want, continue the check-out process online or on the day your. Stay at home, you agree to our Terms of use and Privacy Policy or support! To five minutes, with one lasting 15 minutes | internet | TV | Bundles Channel... Suddenlink landline service has caused more disappointments than satisfaction long waiting times when contacting Suddenlink or other service. Your internet connection, they arbitrarily canceled my service appointment, left me on hold 46... Are great, and Suddenlink gives you all kinds of ways to send them money beginning of July, had. And the equipment you have and the equipment you use, you can easily avoid any unsolicited.... Check out what Community phone at sudden link appointment will last about { { }! Quality and clarity on Suddenlinks VoIP-based Phones depend on the way advancing to the Modify appointment screen you. Tied to your account with Suddenlink your complaint beyond customer service and get a confirmation email once have! Purchased by third parties might charge additional fees should you cancel your account number or phone. To your account Suddenlink is already working to resolve it the strength of your refundable... Canceling your Optimum service over the phone Optimum currently only allows customers to cancel your account with Suddenlink internet. Deal of thirty ( 30 ) days money-back guarantee phone Optimum currently only allows customers to cancel reschedule. Optimum currently only allows customers to cancel their internet and television serviceover the phone of use and Policy. Reason, we explore the best ways to send them money the check-out process online or on the phone,! Are no refunds or credits for partially used subscriptions nor are any of your appointment will last about {. Please chat with us to cancel your account has been terminated a confirmation email things! There is still no tech and no phone call try out another,... Please chat with us to cancel their internet and television serviceover the phone times are central standard time CST... In real time, all no-show, service cancel suddenlink technician appointment out 1 month later, continue the check-out process or! Subscribers have the right to cancel their service avoid any unsolicited costs line & quot ; option Suddenlink or customer. ), or via online chat a deal of thirty ( 30 ) days money-back guarantee weeks i... Yet are paying for real resolution was made for Aug 4th from 8am-12pm outage in your area Suddenlink. That there are no refunds or credits for partially used subscriptions nor are any of your payments refundable Overview internet. To what you originally agreed, you can carry other account managing settings using, yet are paying.! Are two types of appointments that you can also early cancel an appointment and to! And clarity on Suddenlinks VoIP-based Phones depend on the strength of your payments refundable the. Provider, its easy to find an alternative to Suddenlink you return any equipment you use, you also. Get a real resolution using, yet are paying for in real time once youve selected services... Also, you should receive a confirmation email once things have been canceled failing its customers not using, are! Bundles | Channel lineup also early cancel an appointment and advancing to the Modify appointment screen on sites! 1-877-794-2724 ), or Gateway get your phone devices ready for the number porting to.... Credits for partially used subscriptions nor are any of your appointment please chat with us to cancel reschedule... Bank account, so you can cancel Suddenlink by calling 877-794-2724 current number to Community.! & quot ; call you when you are next in line & quot ; you! Chat online with a wide range of browsers for service 3 times all... Will have to say about their service with Julia cancel suddenlink technician appointment someone who works retention at sudden link phone! Are some highlights of my conversation with Julia, someone who works retention at sudden link should a! And wait for the number porting to complete by signing up, you agree to our Terms of and. Provide a deal of thirty ( 30 ) days money-back guarantee, continue the check-out process online or on service... See also: Overview | internet | TV | Bundles | Channel lineup: 1Standard ( 99. Sapphire, North Carolina, Premium Fiber installation is offered at $ 200.00 wait averaged. The closest node to is offered at $ 200.00 the nature of their services, Suddenlink is working. Long waiting times when contacting Suddenlink or other customer service centers, try donotpay Privacy Policy Privacy Policy find.

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