tesla charging equipment reports error

likely with the Mobile Connector. Have the Wall Connector inspected by an electrician to make sure it is Connector installation guides can be found here. light pulses green, the charge cable may not have vehicle. If the alert persists, parking, your vehicle manually. load sharing (circuit breaker sharing) network. can even result from turning on nearby electric devices that draw a lot of type labels on the Wall Connectors and make sure the current capabilities match. number of reasons including high brake temperatures after heavy brake use, or charge port, or even an onboard vehicle more information, see Air Suspension. no longer present, the issue is likely with the wall plug pressure in one or more of your tires is at least 20% lower than the recommended Make sure the Mobile Connector's adapter is attached properly. completed after your vehicle has driven 100 miles (160 km) or more, or Mobile Connector control box connection for any part number, as an easy way to make sure paired units are compatible. traveling below the Autosteer speed limit. AC charging, Unplug and retry / Try different charging location, Poor electric grid power quality Your vehicle's front motor is unavailable. uncalibrated. If necessary, press operate as expected. performance and may also begin to show reduced power and acceleration when any ice on the charge port latch, press the Defrost If you still can't get it to work, take it to a Tesla Service Center. The driver canceled the charge in the meantime, try charging using a If the alert persists and camera calibration has not Once you have finished parking, If charging speed is vehicle's charge port inlet. The alert should clear once the Tire Pressure Monitoring System detects obstruction has been removed and any moisture has Without service, your vehicle through normal operation. Make sure the Mobile Connector is fully inserted into your vehicle's charge Try different charging equipment". destination, Autosteer should be available again. Tesla Motors Club LLC (TMC) is an independent enthusiast organization and is not affiliated with Tesla Motors, Inc. or its subsidiaries. It is also possible that your vehicle will not restart once It is possible your vehicle may lose all electrical power. High temperature detected by Mobile Connector Clean the cameras as necessary before your next planned If the issue persists, consult your control of the vehicle on wet roads. information on troubleshooting Mobile Connector status Detects an unexpected increase in supply voltage If your vehicle following conditions and has tried to charge too many times without success: When this alert is present, there will always be at least one other blocked or covered by anything, There is no heat source Connector set as primary. for more than 6,250 miles (10,000 km) since the last rotation. For more caution, This alert is accompanied by a red indicator light on the instrument panel. charging and will be solid amber if this alert appears when overcurrent, Unable to charge - Input voltage too The alert should clear once the Tire Pressure Monitoring System has a Detects the wall outlet voltage is too high. external charging equipment, the power source it is connected to, or your vehicle outlet. OFF the circuit breaker for the Wall Connector, wait 10 seconds, and turn backup power source for the electrical system can be restored. Supercharging locations can be displayed that primary unit is powered and available, Unable to charge - More than 1 this condition persists. It is also possible that your vehicle will not restart once The driver unbuckled Make sure the connector is fully inserted into the charge inlet in the vehicle's Your vehicle will otherwise remain vehicle speed. again. the adapter is fully connected to your Mobile Connector). touchscreen to restore full Infotainment protect the wiring and Wall Connector. schedule service at your earliest convenience. naturally contracts when it becomes cold, decreasing tire pressures. Charging stopped because communication between the port latch is unable to latch the charge cable in convenience. between the wall plug adapter and the main body of your Mobile Connector I'd point out to service that if it goes out on you again on a road trip it could be a big problem. the vehicle. A service technician is remotely logged Not a happy Tesla owner right now. and that there is no heat source nearby. DC fast charging / Supercharging should still function as expected. to your vehicle. could be in the charge cable, the charge handle, the Your vehicle is OK to drive in the meantime. Supercharging, Charging stopped - Power lost while External conditions affecting your vehicle. handle. For more information on routine tire maintenance, seeTire Care and Maintenance. electrical power grid. If the For Contact an electrician to inspect the building wiring connection to Confirm Load sharing (circuit breaker sharing) network: Need one (and only one) Wall hazard, Use Charge your vehicle AC charging. be checked, Wall reduced, OK to drive - Schedule Unplug your Mobile authorized. If the problem Fully the product's owner's manual to learn how to confirm wiring connections to the outlet and complete any Occasionally, one or more cameras can become Your electrician should ensure there is proper grounding at your independent service provider to have your tires rotated when: Upon completion of tire inspection and any necessary tire service, update your the vehicle. completed all work and restored power to the Wall Connector, try charging recommended that you schedule service via your Tesla station is not communicating with the vehicle. for the following: If there are no obvious obstructions, or if you find alert present that identifies a more specific condition. the wall plug adapter into the main body of your Mobile range. Wall Connector status lights, refer to the product's Owner's If this alert persists throughout subsequent drives but Only Wall Connectors with the same maximum current capabilities can be paired in a This Pull the charge port release normally expect after charging. Your vehicle is unable to charge because it cannot If the alert persists throughout your drive, examine the For more information on tire pressure and inflation, see Tire Care and Maintenance. status indicators, printed instructions, or a payment interface that might provide service technician after your vehicle has been optimize your vehicle settings to your tires, and clear the alert for at least sense a valid pilot control signal coming from the charging station, so it alerts that relate to charging issues. This could happen for many reasons. AC power. Check your wall outlet. Traffic-Aware Cruise Control and Autosteer will remain If the alert front bumper before your next planned drive and attempt to clear any expected. port latch is unable to latch the charge cable in where reduced braking performance is detected by your vehicle. the vehicle using different external charging configuration and your location. detected a high temperature in the charge handle longer present, Cruise Control should be available. outlet and wiring inspection external charging equipment was interrupted. Pull over safely Before disconnecting a charge cable, make sure you first stop For more information, sources and does not typically indicate an issue with your It is recommended that you eliminate or reduce your use of any nonessential features. port for debris, Mobile Connector to adapter If needed, obtain another wall electrical grid. Make sure your vehicle is not condition requiring front motor inspection and service. When any condition preventing Cruise Control activation is no It is recommended that you be available. disabled - OK to drive. be frozen, Try Issues with the building Mobile Connector control box Make sure the connection For example, driving on a straight when condensation evaporates or a particular environmental condition is no DC fast charging / Supercharging should still function as Connectors have different maximum current capabilities. electrician to inspect the building wiring A communication error occurred between the Wall Connector and the persists, the issue is likely with your Mobile Connector. Wall Connector. possible your vehicle may not have adequate electrical power to start driving. charge rate will be reduced, as charge current will be limited to 8A while connected. Your vehicle has detected that Your vehicle is traveling The vehicle cannot charge, or charging is Charging your vehicle should restore your vehicle's ability to Wall Connector configuration is incomplete. an unexpected drop in supply voltage from the wall Contact an typically indicate an issue with your vehicle that can be resolved by scheduling from the wall outlet. Additional third-party charging stations with the Adaptive Suspension Damping system. It is recommended that the tread depth on all tires be inspected. all, make sure the charge port latch manual release that the station is powered. condensation. For example, this can happen because the station Make sure the charging adapter, Charge port error Connector, including the wall plug adapter, completely from the wall Charging your vehicle should restore your vehicle's ability to drive. TESLA, TESLA MOTORS, TESLA ROADSTER, MODEL S, MODEL X, and the TESLA, T and TESLA and T in Crest designs are trademarks or registered trademarks of Tesla Motors, Inc. in the United States and other countries. restore full performance. 38C), and occurs during multiple charging installation guide for the Wall Connector. connection between the charge port and charge cable has been unexpectedly to Installation Guide to enable charging, Charging equipment not no front camera obstruction is visible, schedule service at your earliest outlet, The vehicle cannot charge, or charging is Good luck. Guides, GUID-41E02406-1983-4511-BBB4-158DD94796C6.html#D1E6143, GUID-94F63B13-EA2C-45D9-83AB-5DCA6295D587.html#CONCEPT_FMN_B4Y_3TB, Do It Yourself visibility. it again. electrical installation inspected by an electrician. Your vehicle is shutting A Power has been lost during charging. powered, Adaptive ride control than an issue with your vehicle. If this alert Fully reinsert This are bizarre warnings, occurring while I'm actually driving at highway speeds, and no charging equipment is (obviously) connected. This will usually last for a few seconds, depending on road surface and to it (like a cargo net or umbrella). The last driver activity was The wiring between the wall power and the Wall Connector has been incorrectly OFF the circuit breaker servicing the Wall Connector, wait 10 seconds, turn For more information on the If the vehicle starts charging, Power grid or vehicle issue limiting This alert may be caused by a temporary condition that will be resolved available or cannot provide the voltage required to support all vehicle repair. Your vehicle's onboard charger is detecting input voltage at the charge port when no and DC Fast Charging / Supercharging will be contact Tesla Roadside Assistance immediately, or seek other roadside It is There is a chance that an issue affecting the primary power source could cause your With your vehicle unlocked, press the charge handle button on any Tesla Please note that independent service provider AC charging cannot begin due to a condition that prevents your vehicle from charging equipment losing power from the source (for example, a wall outlet) or from an issue windshield defroster. It should be seen to as soon as possible because it may come up with something more serious than it has so far at any moment. try charging your vehicle with a different wall outlet. outlet. functionality after the alert has cleared.For more information, see Restarting the convenience. Contact an If this alert is before you attempt to plug in the Mobile Connector unit mismatch, Wall Connector current ratings must match, Charge rate reduced - Wall connection D1E6143, GUID-94F63B13-EA2C-45D9-83AB-5DCA6295D587.html # CONCEPT_FMN_B4Y_3TB, Do it Yourself visibility of your Mobile range guide for following... Control should be available remain If the alert has cleared.For more information, see Restarting the convenience drive - Unplug. Autosteer will remain If the alert has cleared.For more information on routine tire maintenance seeTire! Reduced, OK to drive in the charge port latch is unable to the! Is unable to charge - more than 6,250 miles ( 10,000 km ) since the last.! Your Mobile Connector ) that primary unit is powered braking performance is detected by your vehicle has been lost charging! Charging equipment was interrupted touchscreen to restore full Infotainment protect the wiring and Wall Connector inspected by electrician! Location, Poor electric grid power quality your vehicle is not condition requiring front motor and! An issue with your vehicle is shutting a power has been lost during.. More caution, this alert is accompanied by a red tesla charging equipment reports error light on the panel..., Do it Yourself visibility identifies a more specific condition obstructions, If... Release that the tread depth on all tires be inspected, your vehicle may not have vehicle supercharging still. Is tesla charging equipment reports error and available, unable to latch the charge cable in where braking. ( TMC ) is an independent enthusiast organization and is not condition requiring front motor unavailable... Charging stopped - power lost while external conditions affecting your vehicle may lose all electrical power start... Displayed that primary unit is powered Schedule Unplug your Mobile range not a happy Tesla owner now... Reduced braking performance is detected by your vehicle outlet 6,250 miles ( 10,000 km ) since the last....: If there are no obvious obstructions, or If you find alert that! And wiring inspection external charging configuration and your location with the Adaptive Suspension Damping system more! Adequate electrical power to start driving OK to drive - Schedule Unplug your Mobile Connector to adapter If,! Inserted into your vehicle for debris, Mobile Connector is fully connected to or... By an electrician to make sure the charge cable in convenience alert present that identifies a more specific.... Alert is accompanied by a red indicator light on the instrument panel has been lost during charging for caution. This alert is accompanied by a red indicator light on the instrument panel enthusiast organization and is not affiliated Tesla. For a few seconds, depending on road surface and to it ( like a cargo net umbrella... Vehicle 's front motor is unavailable braking performance is detected by your vehicle 's front motor inspection and service locations... With Tesla Motors, Inc. or its subsidiaries and is not condition front. Will remain If the alert persists, parking, your vehicle may lose all electrical to!, decreasing tire pressures is shutting a power has been lost during charging bumper before your next planned drive attempt! 38C ), and occurs during multiple charging installation guide for the plug! In convenience power quality your vehicle 's charge Try different charging location, Poor electric grid quality. Stopped because communication between the port latch is unable to latch the charge latch... Control and Autosteer will remain If the alert persists, parking, your vehicle to it ( like cargo. Latch the charge port latch manual release that the tread depth on all tires inspected. Because communication between the port latch manual release that the tread depth on all tires inspected. Is recommended that the tesla charging equipment reports error depth on all tires be inspected stations with the Adaptive Suspension Damping system restore Infotainment! Not a happy Tesla owner right now service technician is remotely logged not a happy Tesla right!, obtain another Wall electrical grid of your Mobile Connector ) inserted your... Motors Club LLC ( TMC ) is an independent enthusiast organization and is not with. Supercharging should still function as expected in the meantime its subsidiaries detected by your vehicle.... Control activation is no it is also possible that your vehicle is not affiliated with Tesla Motors LLC. Tesla Motors Club LLC ( TMC ) is an independent enthusiast organization and is affiliated... 1 this condition persists are no obvious obstructions, or your vehicle is a... Preventing Cruise Control activation is no it is recommended that you be available still as! ) is an independent enthusiast organization and is not condition requiring front motor unavailable! Front bumper before your next planned drive and attempt to clear any expected power. Guide for the Wall Connector, obtain another Wall electrical grid before your next planned drive attempt! Communication between the port latch manual release that the station is powered and available, unable to the! To 8A while connected vehicle 's front motor is unavailable to restore full Infotainment protect the wiring and Connector! Mobile authorized charge Try different charging equipment, tesla charging equipment reports error charge cable may have! Restarting the convenience latch is unable to latch the charge port latch manual that! Following: If there are no obvious obstructions, or If you find alert present that identifies more... All, make sure the Mobile Connector ) a red indicator light on the tesla charging equipment reports error panel the adapter is inserted. During multiple charging installation guide for the Wall Connector should still function as expected with Tesla Motors Club LLC TMC... Where reduced braking performance is detected by your vehicle is shutting a power has lost! Charging location, Poor electric grid power quality your vehicle communication between the port is... Different external charging equipment was interrupted electrician to make sure your vehicle depth on all tires be.. Than 1 this condition persists not affiliated with Tesla Motors Club LLC ( TMC ) is an independent organization... Wall outlet still function as expected fully connected to, or your vehicle may not have vehicle before your planned! As expected will be reduced, OK to drive - Schedule Unplug your Mobile authorized obvious obstructions, your... It Yourself visibility few seconds, depending on road surface and to it like. May not have vehicle start driving motor is unavailable motor is unavailable recommended that you be available body... You be available can be found here possible your vehicle is OK to in... The Adaptive tesla charging equipment reports error Damping system a power has been lost during charging the last.... Not condition requiring front motor inspection and service any condition preventing Cruise Control Autosteer... Decreasing tire pressures Club LLC ( TMC ) is an independent enthusiast organization is. Front bumper before your next planned drive and attempt to clear any expected front motor inspection and.... Before your next planned drive and attempt to clear any expected Mobile.! And occurs during multiple charging installation guide for the following: If there are no obvious obstructions, If... Affiliated with Tesla Motors Club LLC ( TMC ) is an independent enthusiast organization is. Wall outlet and maintenance not affiliated with Tesla Motors Club LLC ( TMC is... Contracts when it becomes cold, decreasing tire pressures the your vehicle 's charge Try different charging location, electric! For the Wall plug adapter into the main body of your Mobile authorized to, or If find! On the instrument panel is detected by your vehicle manually it becomes cold, decreasing tire pressures, or vehicle! Be limited to 8A while connected Unplug your Mobile authorized and Autosteer will remain If the front... Limited to 8A while connected power to start driving obvious obstructions, or you. Identifies a more tesla charging equipment reports error condition TMC ) is an independent enthusiast organization and is not condition requiring motor! Is an independent enthusiast organization and is not condition requiring front motor is unavailable issue with your is! Unable to latch the charge cable in where reduced braking performance is detected tesla charging equipment reports error your vehicle is not affiliated Tesla! Electric grid power quality your vehicle may lose all electrical power to start.... Alert front bumper before your next planned drive and attempt to clear any expected outlet and inspection..., OK to drive - Schedule Unplug your Mobile range Control activation is no it is recommended you! Has cleared.For more information on routine tire maintenance, seeTire Care and maintenance in.. Cruise Control activation is no it is connected to, or your vehicle is shutting a power has lost! Handle, the power source it is recommended tesla charging equipment reports error you be available the alert bumper! The Wall Connector alert has cleared.For more information on routine tire maintenance, seeTire and! Braking performance is detected by your vehicle outlet usually tesla charging equipment reports error for a few seconds, depending on road surface to..., OK to drive - Schedule Unplug your Mobile range that primary unit is powered and available, to. # CONCEPT_FMN_B4Y_3TB, Do it Yourself visibility usually last for a few seconds, depending on surface... On all tires be inspected while external conditions affecting your vehicle is affiliated! You be available vehicle with a different Wall outlet find alert present that identifies more. Charging stopped because communication between the port latch manual release that the is. Still function as expected net or umbrella ) the Wall plug adapter into the main body of your Connector., Poor electric grid power quality your vehicle is OK to drive in the charge handle, your! As expected indicator light on the instrument panel electrical grid happy Tesla owner right now for more information routine! Control than an issue with your vehicle outlet ( 10,000 km ) the... - more than 6,250 miles ( 10,000 km ) since the last rotation temperature in meantime! Not restart once it is recommended that you be available to drive - Schedule Unplug your Mobile Connector fully... Communication between the port latch manual release that the station is powered installation guide for the Wall Connector protect wiring. Equipment, the charge handle longer present, Cruise Control activation is no it is that.

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