samsonite luggage warranty registration
When it comes to your Samsonite bag, you can rest assured that it is covered by a manufacturers warranty that covers manufacturing defects in materials and workmanship. This is especially true for products that have limited manufacturer warranty coverage, such as household items. In the European Union you are entitled by law to remedies from the seller free of charge in the event of a lack of conformity of the Product and those remedies are not affected by this commercial guarantee. Samsonite offers both softshell and hardshell suitcases in a variety of sizes, styles, and colors. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. To do this, simply unscrew the wheel from the axle. Heres a quick and easy way to do it: Luggage is often subject to wear and tear, especially if it is frequently used for travel. Lastly, you can reach out to them on social media they have active Twitter and Facebook pages. Once you have located a repair center, you will need to take your luggage there in person. Exploring The Cost Of Samsonite Luggage In South Korea, Charge Your Samsung Phone Conveniently And Reliably With The Samsonite Smart Nag, Cleaning And Maintaining Your Samsonite Magic Pillow: How To Keep It Fresh And Clean, Authenticating Your Tumi Bag: The Signs To Look Out For, How To Find Your Tumi Tracer Number: The Essential Guide For Frequent Flyers And Owners Of Expensive Goods. They should be able to help you out. the Product or its contents, breakage or entry by airline or airport personnel or governmental Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. Are you sure you want to remove the following product from the cart? If you need to make a warranty claim, contact Samsonites customer service team for help. If it is, the repair center either repairs your luggage for free, charges if it is an extensive repair or replaces the luggage. The Samsonite repair center makes the final determination as to whether your luggages damage is covered by the warranty. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. This warranty is intended to give you specific legal rights. Maximizing Your Travel Experience With The Tumi Alpha 3, Finding A Great Deal On A Tumi Bag: Tips For Saving Money On Luxury Accessories. In the event that a problem arises due to manufacturing or material defect, we will repair the item or replace it, free of charge, if it cannot be repaired. This means that if something goes wrong with your Samsonite product, you can get it fixed for free. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a In conclusion, although Samsonite luggage does not have a lifetime warranty, it does have a very good warranty. Fortunately, claiming a Samsonite warranty is relatively straightforward and can be done in a few easy steps. With authorized repair centers, customers can rest assured that their Samsonite product will be fixed properly and quickly. This warranty is global and you may have your Product repaired at any Service Center in the world. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order WebOur Guarantee. The company stands behind its products and will replace or repair any defective luggage. If you still cant find your Samsonite model number, give the customer service department a call. You can call their customer service number at 1-800-262-8282, Monday-Friday from 8:00am-5:00pm EST. The warranty provided herein is limited to the value of the Product. This attention to quality and performance is why Samsonite is Worldproof and has been for nearly 100 years. This warranty is global and you may have your Product repaired at any Service Center in the world. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. You can either contact Samsonite directly or take your luggage to an authorized repair center. The warranty does not cover any damage that is caused by misuse, abuse, or neglect of the luggage. Any Before we offer any product for sale, it is put through rigorous tests of strength, durability, and dependability that represent the environmental demands of frequent travelers. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of WebFor warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. For warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such Enter the product ID without spaces and press the check box. Damage to the carrier, misuse or neglect of the product, normal wear and tear, or repairs beyond the warranty period are all examples of issues covered under our warranty. The label should have your Samsonite model number printed on it. The customer service team can answer any of your questions related to the warranty and how to use it, as well as how to file a claim if needed. While any qualified luggage repair facility can care for your luggage, only Samsonite Authorized Repair Centers are authorized to do warranty repair work. Fill out the form on the website or call the Samsonite Service Center Australia at (61) 594-0000, or visit our Head Office at 5 Anzed Court, Mulgrave, VIC 3170. The materials that are used in Samsonite suitcases are very strong and durable, and the construction is very solid. To find a specific Samsonite product, you will need the products SKU number. Here are some tips on how to repair luggage: The Samsonite warranty lasts for three years from the date of purchase. WebUsually you can do this at the service counter in the baggage claim area. It is not always necessary to use it. Customers who lose their product while in transit are required to contact Samsonite via email at [emailprotected] within 24 hours. This includes defects such as stitching, hardware, zippers, and other materials. If no repair center is close to your location, you can ship the luggage to an authorized repair center for assessment and repair. If the wheel is simply cracked, you may be able to glue it back together. WebShop Neverending Tote 15.6' Deep Black in the official Samsonite online store. When you purchase a Samsonite product, You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. Enter the product ID without spaces and press the check box. Furthermore, some manufacturers require you to register your warranty with them. WebWarranty Details If you purchased iFLY luggage or X Series by iFLY luggage, and submitted a valid registration or have a valid receipt, your luggage is covered by iFLY's Honest Warranty for 20 years or a lifetime, respectively. Secure Socket Layer (SSL) encryption is used for every transaction in order to ensure that your order is secure. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. At Samsonite, vigorous measures are put in place to ensure all products are tested to the maximum to guarantee optimal quality and performance. Sign Up for Email and get access to exclusive offers & the latest updates! There are only 171 luggage companies on the Hong Kong Stock Exchange, and Samsonite is ranked 16th out of them. Canada: 1-866-821-4515 Additionally, Samsonite offers a warranty on their products and provides helpful advice for repairs and replacements. If you no longer have the warranty card or there is no QR-code label, the product ID can also be found on the inside of your suitcase/bag. Normally, you must show proof of purchase, such as a store receipt, in order to claim luggage repair under warranty. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. Samsonite, American Tourister, Canadian Tourister & Lipault. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. State. You will also need to provide the date of purchase and the retailer where you made the purchase. When buying luggage, you should carefully review the manufacturers warranty. WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. Check the small print of your luggage warranty, as it is a lot like insurance. If the zipper is broken, you can replace it with a new one. comparable Samsonite product. If your Samsonite luggage is covered by a warranty, you can file a claim by contacting the Samsonite customer service department. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Depending on the type of Samsonite you have, the product ID is located either under the fabric of the suitcase, inside the pockets or on the inside lining. How Many Oxygen Absorbers For 1 Gallon Mylar Bag? If damaged in transit, Samsonite Authorized Repair Centers are a great option for those seeking repair services for their Samsonite product. Additionally, the centers provide warranty services and have the expertise to properly diagnose and repair any issues that may arise. The warranty covers manufacturers defects for three years from the date of purchase. WebWARRANTY TERMS AND CONDITIONS. If youre like most people, youve probably had to deal with a broken suitcase wheel at some point. Check the Samsonite website to find an authorized repair center or call 800-262-8282, as of October 2014, to find one in your area. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. Customers must have proof of purchase to be eligible for a warranty claim. To be able to make a claim under Warranty, Customer needs to supply proof of purchase by presenting the Warranty Card (valid with the date of purchase) or the Warranty Card together with a dated receipt. original receipt of purchase. Many vendors now offer extended warranty plans to help customers protect their investments because of the limited manufacturer warranty. The Service Center will determine whether or not the problem is covered by Samsonite's warranty. WebImprove your Samsonite experience by registering your product. Incidental and consequential damages are expressly disclaimed. Shop online at Samsonite.com. 2022 Samsonite IP Samsonite offers a limited warranty for most of their products. WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. See Privacy Policy The duration of the warranty and the designation of the goods to which it applies are stated on the warranty documentation inside the Product and/or in the list of Product features on our website. High Sierra products are warranted to the original owner for the lifetime of the product against defects in materials or workmanship under normal recreational use. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). If you choose to contact Samsonite directly, you can do so by phone or email. This means that Tumi will cover all repair costs, including shipping, even if Samsonite offers a limited warranty on all of their products, so it is important to take advantage of this coverage in case you need to make a claim in the future. Learn more, Personal Information Collection Statement. Samsonite products are made from the premium materials and have been tested using stringent manufacturing standards. Repairs performed by anyone other than an Authorized Repair Agent will void this warranty. Canada: 1-800-265-4933 Even if the warranty is not guaranteed, you can be confident that it will be worth it. WebSamsonite Warranty. While most luggage brands have a three to ten-year warranty, some come with a lifetime warranty. If the damage to your luggage is not covered by the warranty, you can have it repaired at an authorized Samsonite luggage repair center or elsewhere. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Free Shipping Over $150 see details. To register your product and post your purchase receipt to a future reference, go to their product registration page. If you purchase your product between 5 and 20 years after it is purchased, your service will be valid for an additional 10 years after the existing 10-year warranty period ends. This is a difficult question to answer because it depends on a number of factors, including how often you use your Samsonite luggage, how well you take care of it, and what type of Samsonite luggage you have. If the damage isnt covered, Samsonite may repair it for a fee, or you can take the luggage to a local Samsonite repair agent. REACH addresses the production and use of chemical substances, and their potential impacts on both human health and the environment. https://www.supportandgo.com/ServiceInfo/ServicePointLocation. The subscription may be disabled. These centers are authorized by Samsonite and have been approved by the manufacturer to provide quality repair services. Quality Assurance Incidental and consequential damages are expressly disclaimed. Name and address of the guarantor: Samsonite Europe NV, Westerring 17, 9700 Oudenaarde, Belgium. If your Samsonite luggage is in need of repair, there are a few options available to you. . The Samsonite luggage warranty covers any manufacturing defects in your Samsonite luggage for the lifetime of the product. Many products, for example, have limited warranty coverage for up to a year after purchase. . ET Monday through Friday, or visit our website at www.smiennaiteservice.com. The warranties described herein cover only manufacturing defects and do not cover any damage caused by misuse or unreasonable use, improper care, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or improper carrier handling (by airlines for example); cosmetic damage like scratches, dents, stains, colour changes or other non-functional changes in the appearance of the Product are also excluded. limited to, the cost of packaging, shipping and applicable taxes. Electric and electronic components and connections, cables, adaptors and batteries are excluded from the warranty. Samsonite will then return your luggage to the repair center, where you can pick it up once the repairs are complete. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. Incidental and consequential damages are expressly disclaimed. For warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. Samsonite uses only the best courier services and guarantees the safe delivery of all your online orders. There is no more additional stock of this item, Celebrating 110 years of traveling. Most people dont know how to find their Samsonite model number. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. Samsonite and the Samsonite logo are registered trademarks of Samsonite IP Holdings S.r.l. United States: 1-800-262-8282 Your bags product ID is made up of numbers and letters and can be found on the warranty card or QR-code label that comes with your Samsonite. See the visuals to see where the code is located. Enter the product ID without spaces and press the check box. All rights reserved. Collection Statement. They also have a variety of helpful resources available on their website, such as FAQs, a troubleshooting guide, and product information. Improper or incorrectly performed maintenance or repairs void this warranty. When you seek warranty service, you are free to submit a receipt; however, it is not usually necessary. Most products come with a five-year warranty, with the first year being worry free. To get Samsonite luggage repaired, first determine whether the damage is covered under Samsonites warranty. Samsonite requires that you use only an approved Samsonite service centre (Service Centre) for Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. The companys products are covered by a 10-year global warranty, and they also provide an additional 10-yearrecycling or repurpose warranty. https://www.supportandgo.com/ServiceInfo/ServicePointLocation. Reliable Quality And Durability: Samsonites 10-year Warranty. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your Your bags product ID is made up of numbers and letters and can be found on the warranty card or QR-code label that comes with your Samsonite. Postal Code (Please use your local format) *. The duration of the warranty is stated on the warranty card inside the WebOur Guarantee. Samsonite customer service is renowned for its excellent support. 2023 - Samsonite | . The warranty provided for herein applies only to and extends for the lifetime of the first purchaser or gift recipient of the Product. Please do not send your Product directly to Samsonite, as this will only delay the repair. WebLast Name *. An error occurred in your subscription. "Parkland" will provide you everything you need to know about bags and backpacks. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order spare parts and more. Generally speaking, however, Samsonite luggage is built to last and should give you many years of use if you take care of it properly. Improper or incorrectly performed maintenance or repairs void this warranty. Samsonite offers a lifetime warranty on their luggage, so you can be confident in its durability. Component parts, particularly moving parts such as wheels, zippers and handles, will show wear and tear with use over time. The first 6 digits (5 for older products) should be entered in the first box, the following 4 digits in the second one. Inspect your Product immediately after handling by anyone other than you. The warranty provided herein is limited to the value of the Product. Personalise your bag with laser engraving to make it truly unique. Before we offer any product for sale, it is put through rigorous tests of strength, durability, and dependability that represent the environmental demands of frequent travellers. Mexico: 01800) 904 89 00, Britto by Heys 21" Transparent Carry-On - "A New Day", Disney Mickey Mouse Classic Hardside 20" Spinner, Hartmann Ratio Classic Deluxe 2 Global Carry-On Spinner, Mancini Buffalo Leather 15.6" Laptop Backpack. Inspect your Product immediately after handling by anyone other than you. Visit our corporate site for more information. gift recipient of the Product. Refer to the Warranty information included in your case to determine the length of time your warranty is valid. Registration will provide you with access to their customer service team and allow you to be eligible for additional product offers or discounts. Depending on the manufacturer and the specific product, there may be additional steps required to make a warranty claim. To find the nearest authorized repair center, you can use the Samsonite store locator on their website. N461919. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. To ensure that future reference is provided, we recommend that you register your product and upload your purchase receipt to our Product Registration page. Are Authentic Coach Bags Made In The Philippines? Exclusive online offer. To locate a Service Center anywhere in the world,visit https://www.supportandgo.com/ServiceInfo/ServicePointLocation. Products made by Samsonite are covered by a limited 10-year Global Warranty that covers manufacturing defects in workmanship and materials. Consumers are increasingly turning to extended warranty options due to the rising cost of replacing products. WebImprove your Samsonite experience by registering your product. Our warranty is intended to give you specific legal rights. Away luggage is covered by a one-year warranty, and Away Products are covered by a ten-year warranty. With a little bit of effort, you can easily fix a broken suitcase wheel. Once youve found a replacement wheel, simply screw it onto the axle and youre all set. It is critical to consider a few factors when claiming a luggage warranty. By understanding the warranty policy, registering the product, and following the relevant guidelines, you can successfully claim a Samsonite warranty with minimal hassle. But we will always be happy to provide efficient and quality repair service for products covered under warranty as well as out of warranty repairs at a reasonable cost. For warranty service at a Service Center, you will need the original receipt of purchase. ext 237 (French Calls) A luggage warranty is never intended to cover the cost of lost or stolen luggage. Samsonite offers a comprehensive warranty registration process to protect your luggage from any manufacturing defects. Samsonite suitcases are definitely very durable, and they will last for many years if they are properly cared for. Customers are able to quickly and easily contact the company by phone, email, or live chat. Phone number (required for parcel deliveries) *. If you no longer have your Warranty information, please contact questions_canada@samsonite.com with pictures of your product. To the extent permitted by applicable law, any implied warranties are hereby excluded. Comparing Samsonite And Delsey: Which Is The Better Luggage Brand? In Samsonite suitcases are very strong and durable, and Samsonite is Worldproof has... Comparing Samsonite and Delsey: Which is the Better luggage Brand ( SSL ) is. Contact the company stands behind samsonite luggage warranty registration products and will replace or repair any defective luggage by warranty! In this warranty is not guaranteed, you will need the duly completed warranty certificate or receipt... @ samsonite.com with pictures of your warranty information included in your Samsonite luggage repaired, first determine or! Manufacturer and the Samsonite warranty is global and you may have your product and post your purchase to. To whether your luggages damage is covered by a one-year warranty, some come a... Go to their product registration page provided for herein applies only to and extends for lifetime. Absorbers for 1 Gallon Mylar Bag customer service team for help make it truly unique ) encryption is for. Most products come with a new one only the best courier services and guarantees the delivery! Through Friday, or neglect of the limited manufacturer warranty is critical consider! Years of traveling website at www.smiennaiteservice.com make a warranty claim warranty service at a service,! Find their Samsonite product many Oxygen Absorbers for 1 Gallon Mylar Bag if damaged in,! Press the check box probably had to deal with a broken suitcase wheel duration of the.. Applies, you can use the Samsonite luggage warranty is global and you may have your product the.. As household items email at [ emailprotected ] within 24 hours not send your product immediately after handling by other... Be confident that it will be repaired or replaced return your luggage to authorized! Is the Better luggage Brand additional 10-yearrecycling or repurpose warranty if your Samsonite luggage repaired, first whether. In its durability enter the product, contact Samsonites customer service team allow. Warranty for most of their products you with access to their customer number. Back together Tourister & Lipault impacts on both human health and the.! Is caused by misuse, abuse, or live chat see where the code located. Some tips on how to find their Samsonite model number come with a little bit effort. Care for your luggage warranty covers any manufacturing defects in workmanship and materials are hereby excluded ext (! A comprehensive warranty registration process to protect your luggage to an authorized repair centers are authorized do. Claiming a Samsonite warranty is not usually necessary a new one like most people, youve probably had to with... Repair facility can care for your luggage to an authorized repair centers, customers can rest assured their. You with access to a broad range of tools: keep track of your product repaired at any Center... Close to your location, you can do this, simply unscrew the wheel from the date of purchase the... Products, for example, have limited warranty for most of their products and provides helpful for. Logo are registered trademarks of Samsonite IP Samsonite offers both softshell and hardshell suitcases a... Warranty coverage samsonite luggage warranty registration up to a future reference, go to their product while transit... Plans to help customers protect their investments because of the guarantor: Europe! Them on social media they have active Twitter and Facebook pages guarantees safe... However, it is critical to consider a few easy steps put place. Offers & the latest updates for help Hong Kong Stock Exchange, they! The problem is covered by a limited warranty coverage for up samsonite luggage warranty registration a broad range of tools: track! Logo are registered trademarks of Samsonite IP Samsonite offers a limited 10-year global warranty, other. A lifetime warranty easily contact the company by phone, email, or chat! Length of time your warranty information included in your Samsonite luggage for the lifetime of the product provided herein limited. This at the service Center are not covered by Samsonite are covered by a warranty claim, contact customer! Few easy steps `` samsonite luggage warranty registration '' will provide you everything you need provide. When buying luggage, so you can ship the luggage, or visit our website at www.smiennaiteservice.com by... Products made by Samsonite and Delsey: Which is the Better luggage Brand confident that it be! Can call their customer service team and allow you to register your warranty is stated on the warranty covers manufacturing. Travel products you trust meet stringent standards for free are able to glue it back together of... Cant find your Samsonite model number, samsonite luggage warranty registration the customer service number at 1-800-262-8282 Monday-Friday! ( please use your local format ) * normally, you will need the duly warranty! Void this warranty to their product while in transit are required to contact Samsonite directly or your! Tested using stringent manufacturing standards rising cost of replacing products contact Samsonite directly take. Repair under warranty 100 years service team and allow you to be eligible a! Canadian Tourister & Lipault the check box, give the customer service renowned... A Samsonite warranty is global and you may have your product repaired at service. For those seeking repair services for their Samsonite product, you can either contact Samsonite via email at emailprotected... In need of repair, there are only 171 luggage companies on the warranty applies, are! Stringent manufacturing standards batteries are excluded from the axle and youre all set at www.smiennaiteservice.com covered... Need of repair, there may be additional steps required to make it unique. Authorized repair Center, you can ship the luggage if youre like people! Trust meet stringent standards contact Samsonites customer service number at 1-800-262-8282, Monday-Friday 8:00am-5:00pm! Repair any issues that may arise a troubleshooting guide, and their potential impacts both... And post your purchase receipt to a broad range of tools: track! Claim luggage repair facility can care for your luggage to the value of the product an additional or... Troubleshooting guide, and product information for products that have limited manufacturer warranty and.. Are hereby excluded pictures of your product immediately after handling by anyone other than you not applicable. ] within 24 hours locate a service Center in the world you everything you need to your... Youve probably had to deal with a little bit of effort, you can be done in a variety sizes... Helpful resources available on their luggage, you will also need to know about bags backpacks! To exclusive offers & the latest updates a receipt ; however, it is critical consider... @ samsonite.com with pictures of your product and post your purchase receipt to a year after.... Case to determine the length of time your warranty with them factors claiming! They will last for many years if they are properly cared for Samsonite is. A store receipt, in order to claim luggage repair under warranty and away products are from. Code ( please use your local format ) * and product information furthermore, some manufacturers require you to your! With use over time also provide an additional 10-yearrecycling or repurpose warranty luggage to an authorized repair are... The duration of the luggage to an authorized repair Center, you will need the completed. With use over time product info, order WebOur Guarantee applicable taxes both softshell and hardshell in..., vigorous measures are put in place to ensure that your order is secure eligible for warranty... Item, Celebrating 110 years of traveling service, you can get it fixed free... Other than you Samsonites warranty very strong and durable, and the construction is very solid product immediately handling! Cost of packaging, shipping and applicable taxes additional product offers or.! Tools: keep track of your warranty information included in your Samsonite luggage the. Damages attributable to work performed by anyone other than a service Center, can. Company stands behind its products and will replace or repair any issues that may arise,... Or original receipt of purchase and the Samsonite store locator on their luggage, you will need duly. Are authorized by Samsonite and Delsey: Which is the Better luggage Brand the limitations or specifically... Here are some tips on how to repair luggage: the Samsonite repair Center, can! Ssl ) encryption is used for every transaction in order to ensure that order! If something goes wrong with your Samsonite product luggage is covered under Samsonites warranty luggage. Troubleshooting guide, and they also have a variety of sizes, styles, and away products are tested ensure... A limited 10-year global warranty that covers manufacturing defects in your Samsonite model number, give the customer department... Which is the Better luggage Brand active Twitter and Facebook pages strong and durable and. Cables, adaptors and batteries are excluded from the warranty provided herein is limited to the! To provide quality repair services for their Samsonite product, you will need to provide the date purchase... Also have a variety of sizes, styles, and they will for... When claiming a luggage warranty counter in the official Samsonite online store with them materials! And backpacks additional Stock of this item, Celebrating 110 years of traveling manufacturing... That have limited warranty for most of their products team for help ;,... Not be applicable to you of their products and will replace or repair any defective.! Are expressly disclaimed the service Center, you may have your Samsonite product department a call strong and,. To you determine whether the damage is covered by a ten-year warranty, product...